Five Guys

4.4
770 reviews
A close-up view of regular order of Five Guys fries.

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 27774 Newport Road in Menifee is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
27774 Newport Road, Menifee, CA
92584, United States

Hours

Reviews

4.4
770 reviews
5 stars
502
4 stars
152
3 stars
56
2 stars
24
1 star
36

What are people saying?

AI-generated from recent customer reviews

Service Issues

Several customers reported poor service, including disrespectful staff and long wait times for food.

Food Quality

While many praised the burgers and fries, there were complaints about inconsistency in food quality, including dry burgers and wilted fries.

Pricing Concerns

Numerous reviews highlighted the high prices, with many customers feeling that the cost did not match the quality of the food.

Cleanliness

Some customers noted cleanliness issues in the dining area, with dirty tables and unkempt conditions reported.

Positive Experiences

Despite the negatives, many customers enjoyed the food and service, with some expressing loyalty to the brand.
  • ML
    Mary Love
    4 days ago
    4.0
    The food was excellent, though the dining room felt quite cold during my visit. A young gentleman checked in with me and was very kind, attentive, and open to feedback, which I really appreciated. He introduced another gentleman as the manager, but the manager did not seem very engaged. Overall, the food was great, and the customer service from the young gentleman stood out.
  • JJ
    jemse
    Jan 5, 2026
    2.0
    Not sure if this is something that is added automatically on our bill or not so please educate me. I did not authorize a tip and I was charged for it. I was told an amount to pay for my burgers and when I got home I see I got charged a different amount because I paid for a tip.No one even mentioned it to me. All you guys had to do was ask smh.. I hope customers start checking their receipt before they leave the restaurant.
  • AY
    Andréa Raquel Young
    Dec 29, 2025
    5.0
    As fresh and delicious as always... Even delivered. The bacon burger is 🔥 The tomatoes, jalapenos and all toppings are fresh! It was delicious!
  • SV
    Susan Vo
    Dec 2, 2025
    1.0
    Five Guys on Newport Rd, Menifee Nadia M and the women working tonight's shift should be fired. Extremely disrespectful. They also made sure 4-5 customers behind us got their food before us. Icing on the cake: they only gave us 4 of the 5 burgers we ordered. I wouldn't go as far as to say they did it on purpose, but the way they were acting, I wouldn't put it past them either. First time this has ever happened since I've been coming here. Food is great, service is terrible.
  • SE
    Shane Wall (Evidence Of Evil)
    Nov 22, 2025
    5.0
    Kory went above and beyond to make sure my delivery order was handled properly tonight. You got a customer for life, thanks for the help with a bad delivery experience from my assigned driver.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

Does Five Guys offer delivery?

As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.