Brand Certified
El Pollo Loco
3.8(1155 reviews)
Certified by El Pollo Loco • Feb 22, 2026
Business Details
30147 Haun Rd, Menifee, CA
92584, United States
Certified by El Pollo Loco • Feb 22, 2026
(951) 672-6880
Certified by El Pollo Loco • Feb 22, 2026
https://restaurants.elpolloloco.com/ca/menifee/30147-haun-rd
Certified by El Pollo Loco • Feb 22, 2026
About
Certified by El Pollo Loco • Feb 22, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Menifee,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Feb 22, 2026
Hours
Certified by El Pollo Loco • Feb 22, 2026
Reviews
3.8
1,155 reviews
5 stars
572
4 stars
222
3 stars
123
2 stars
57
1 star
181
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported rude and unprofessional behavior from staff, particularly mentioning specific employees who negatively impacted their experience.
Food Quality
While some customers enjoyed the food, many complained about overcooked or dry chicken, inconsistent quality, and high prices.
Cleanliness
Several reviews highlighted issues with cleanliness, including dirty tables and trash in the dining area.
Customer Service
There were mixed reviews on customer service, with some praising friendly staff while others noted disorganization and slow service.
- DYDarth Y'all2 days ago1.0Just waited 30 minutes in the drive thru I was almost late to work and then I didn't even get any forks to eat my salad with. Completely ruined my lunch and I wish I could get a refund on my time AND money because I didn't get to eat because of you.
- FFFood Fairy6 days ago1.0They always mess up my order never fails time and time again, I give them a second chance and they always forget something or screw something up. I think im done eating here! Maybe if they spent less time giggling and talking, they would get things done Efficiently.
- ADarisa desenaJan 24, 20261.0staff is so rude every single time and every single one of them. i always deal with different people and i’ve never had a pleasant experience. i hate it here they need some coaching or something because it never gets better and again i just can’t believe it’s every single person.
- MMMichaelJan 20, 20262.0Food was what you’d expect from an El Pollo Loco, however, the service was horrible. Isaac is extremely unapproachable and rude. I’m not one to complain about how workers talk but this needs to be addressed.
- JRJohn RosenJan 6, 20265.0Tasty chicken!
Brand Certified Facts from El Pollo Loco
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Certified February 22, 2026Yext Knowledge Graph
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