Subway

Reviews

• KP

  Komal Preet

  May 11, 2026
  5.0
  “Exceptional service from Sukhman at Subway! She was welcoming, patient, and incredibly attentive throughout my visit. My order was prepared perfectly, and her friendly attitude made the whole experience even better. It’s rare to see someone who genuinely cares about customer satisfaction the way she does. Subway is lucky to have such a hardworking and professional employee. Highly recommended!”
• RS

  RAJDEEP SIDHU

  May 6, 2026
  5.0
  I had a great experience at Subway thanks to Sukhman. She was very friendly, polite, and attentive throughout my visit. She prepared my order exactly as requested and maintained excellent hygiene while handling the food. Her positive attitude and quick service really stood out. Employees like Sukhman make a big difference in customer satisfaction. Keep up the great work!
• SK

  Shreyansh Kumar

  May 6, 2026
  5.0
  I had a great experience at Subway thanks to Muskaan. She was very friendly, patient, and made sure my order was exactly how I wanted it. Her attention to detail and positive attitude really stood out, especially during a busy time. She handled everything efficiently while still being polite and welcoming. It’s always nice to see someone who genuinely cares about customer service. Muskaan definitely made my visit better—I’ll be coming back again!
• JS

  Jashandeep Singh

  May 3, 2026
  5.0
  I had a really great experience at Subway thanks to the staff member who served me. They were friendly, patient, and made my sandwich exactly how I wanted without rushing, even though it was a bit busy at the time. Everything was handled professionally, and the service felt welcoming. The employee maintained good hygiene, kept the workspace clean, and had a positive attitude throughout. It’s always nice to see someone who genuinely cares about customer service. Because of this experience, I’ll definitely be coming back to this location again.
• MK

  Muskan K

  Apr 28, 2026
  1.0
  Watch out!! Attention!! Concern Regarding Allergen Safety and Customer Service Polo Park Food Court Subway I would like to bring an important concern to your attention regarding my recent visit to your Subway location yesterday around 6:30 PM. At the start of my order, I clearly informed the staff member preparing my tuna bowl that I have specific food allergies and requested lettuce and some veggies only as I needed to be cautious about what was added. While preparing my order, the staff member appeared distracted and began whispering to a coworker probably because I asked for more lettuce. Shortly after, I noticed that her gloved hand had come into contact with a tomato-based sauce probably marinara sauce?! and she then wiped that same glove against the rim of my bowl. Given that I had already informed her about my allergies, this was very concerning. When I politely pointed it out, I was told that it was “just tomato sauce” and that it was “not a big deal.” Unfortunately, instead of acknowledging the concern or offering to remake the bowl, the situation escalated into a back-and-forth where my concern was repeatedly dismissed. From a customer’s perspective, especially one with allergies, cross contamination is a serious issue. Regardless of the ingredient, applying anything from a contaminated glove onto a customer’s food particularly after being informed about allergies should not be taken lightly. I do want to highlight that another staff member stepped in shortly after and kindly offered to remake the bowl. I truly appreciated her professionalism and willingness to correct the situation. Her response reflected the level of care and customer service I would expect, and I hope that is recognized. My intention in sharing this is not to get anyone in trouble, but to emphasize the importance of proper training around allergen awareness, cross contamination, and how to appropriately respond to customer concerns. A simple acknowledgment and willingness to correct the mistake would have made a significant difference. I hope this can be taken as constructive feedback to ensure a safer and more respectful experience for all customers moving forward.

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