JF
Jennifer Fisher
1 day ago
We had a wonderful experience at the Olive Garden in St. James! We started our evening with Dom, who was extremely helpful and welcoming. As he was winding down his shift, he passed us along to Bianca- the bartender extraordinaire, who took great care of us for the rest of our meal.
We ordered the soup and salad, enjoying the minestrone and chicken gnocchi. My husband had the shrimp Alfredo, my daughter had spaghetti with marinara, and I had the chicken tortellini. Everyone loved their meal! Everything arrived hot, fresh, and delicious.
Bianca was fantastic, friendly, attentive, and so much fun to chat with. She kept our glasses filled, offered freshly grated cheese, and made sure we had everything we needed without ever making us feel rushed. She even noticed when our breadsticks were getting low and immediately offered to bring us more.
It’s those little details and genuine customer service that make a dining experience special. Bianca s definitely an asset to the Olive Garden team, and Dom was wonderful as well. We also overhead a server at another table, his name was Abdul andhe was fantastic as well.
We all had a great time and will definitely be back. We highly recommend the Olive Garden in St. James!
DG
David Gregory
3 days ago
We usually visit the other location because it's closer to home but have been met with hit or miss experiences. The St James location today was superb.
The food was hot, fast, and fresh. The Cutlery was spotless ( common issue with the other location).
Our server, Juliana gave us outstanding service and never left us waiting long.
Bonus that it has something for everyone in the family , including minestrone, pasta marinara, and Garlic breadsticks that are all vegan for me. Lots of vegetarian stuff too for people who can do dairy.
We were lucky to get in just before the dinner rush. Looked like it was getting quite busy when we left at 6:00. I think we will make the extra journey to this location next time we are looking for the OG 🌱
I came to Olive Garden Polo Park for a belated birthday celebration and I couldn't have been happier with my evening! Aduk and Raylee took amazing care of our rambunctious table of 10 and always made sure our drinks were filled and we had breadsticks and soup to eat while our orders were being prepared. I got the seafood alfredo and I was so impressed at how generous the shrimp and scallop portions were!! Aduk even made sure I got a complimentary dessert for my birthday, which I didn't expect but was a wonderful bonus. Raylee was also so friendly and attentive! Thank you to the whole team for making this such a great experience!
DH
Deanna Henderson
Aug 10, 2026
For the protection of my teenager I won’t go into great detail on the circumstances they endured at Olive Garden today (at no fault of Olive Garden to clarify). What I will say is how well it was handled with nothing but grace, patience, compassion, and a genuine care to ensure a great experience despite the troubles they were enduring. I had the pleasure of speaking with a manager, Steven, who was absolutely amazing. This evening stopped me in my tracks for a moment with the reminder there are still good people in this world. Thank you from the bottom of my heart.
We usually have a great experience here and have enjoyed our visits in the past, so today’s experience was disappointing and definitely felt like a one-off.
My friend ordered a peach Bellini, but was served what appeared to be a peach-flavoured iced tea instead. When we questioned our server about it, explaining that it didn’t look anything like the drink pictured on the menu and didn’t contain any alcohol, he insisted that it was still a peach Bellini. He then asked if the issue was that it wasn’t sweet enough, which wasn’t our concern at all. The issue was that they received the completely wrong drink.
My friend ended up ordering a different drink and was still charged for the drink they originally ordered but never received as intended.
Additionally, our server repeatedly asked, “Do you need anything else?” during nearly every check-in. While this may seem minor, the frequency became quite irritating and made the experience feel rushed and somewhat uncomfortable.
We’ve generally had great experiences here, which is why this was especially disappointing. Hopefully this was just an isolated experience, but I do think the situation could have been handled much better.