TS
Tammy Sandul
Sep 26, 2026
Today I visited the location at 375 Osborne St, Winnipeg, MB R3L 2A2. It is one of the best locations.I visited. Today they were extremely busy. It is a Saturday, and I have never seen a McDonald. 's so busy and a staff works so hard together. Everyone still maintained a smile and positive energy while working so swiftly and keeping customers happy. The washrooms were kept up to par. Stalked up and clean. I have never experienced this at a mcdonald's location in winnipeg, for a very long time. The diversity of staff was beautiful. It was multicultural with respect to each other. And to customers. This location, I would have to say, is probably the best location in winnipeg.I have ever seen. I am first nations, and I raise awareness across our country. I have been displeased with many of the locations that do not have the diversity thar this one does. I spoke with the manager and advised him of how well his team worked together today, right. I explained to him. I'm working on projects in the parking lot and got a coffee earlier today. I came in for my second one, and the energy is remarkable! His name is Deepak, i hope I got that spelling right. I heard him say to his team. Good job as I was walking away after our talk. Thank you to this location, they deserve to be recognized by Mcdonald's head office. My forte is working as an executive, and one thing I will say is, when you have a multiculture team like this working. So well, together, it is important that the first point of contact is recognized. Because this is where business is established. Today's shift i experienced was between the time of 10:30 am and 13:00 central time, Saturday, September 26, 2026. Many thanks, much appreciation and gratitude to this location and the team. This is the first time in my lifetime. I have written I review. I am fifty-six years old, and i've lived in this city the entirety of my life. Other than a few years traveling across the country. But this is where I was born and raised. And this is the first review I have sent to.Mcdonald's.
After I posted my original review, i went to drink my coffee and noticed in handwriting. In red pen, it says, good day with a smiley face.
I had to add this to my review. The busiest day I have seen inside of a McDonald's, and they had the time. To still write on my coffee lid, "good day". I have never seen this before.In all my life. The people here work hard and still take the time out to show kindness and gratitude.
This evening on Spetmber 29th at approximately 11:32 I relieved how important it was i update review.
My last review stands with day staff. However, this evening at the stated time above, I spoke with a young lady. East Indian to be precise.
I advised the woman's wash and desperately needed toward paper and the front service area needed napkins. I was told by this staff member behind the counter (11:32 pm) that they would do it later. They will do it when the store is closing. It was a young woman, I spoke to I insisted three times. She still insisted that we'll have to wait even when I mentioned that's a healthy hazard that would warrent health inspection she still refused.
It was an until I mentioned.I know of the manager of this location that she decided to walk away, which looked like she was going to take care of the issues.
However, she did not. She just walked away without saying anything.
Prior to me stepping up, she was serving a customer. A large young man that had ordered and waited for her return to do so.
She had zero customer service skill with him or appreciation for his time. She was extremely cold and the energy when giving him his drink and bag of purchase was almost hostile uncaring manner. It was far from "customer service with a smile".