El Pollo Loco

3.5
673 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Maywood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
4501 Slauson Ave, Maywood, CA
90270, United States

Hours

Reviews

3.5
673 reviews
5 stars
283
4 stars
115
3 stars
83
2 stars
51
1 star
141

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.

Food Quality

Food quality is inconsistent; some customers enjoy the meals while others complain about stale or poorly prepared items.

Cleanliness

Multiple reviews highlight cleanliness issues, including dirty dining areas and restrooms.

Order Accuracy

Frequent complaints about incorrect orders and missing items indicate a need for better order management.

Value for Money

Customers express dissatisfaction with the value of food received, citing high prices for subpar quality.
  • FR
    Fernando R
    Sep 8, 2025
    1.0
    Last time I'm buying pollo loco they didn't have the green sauce a d they couldn't even put up a sign smh expensive food and dont even have sauce
  • AM
    Alyssa Melendez
    Sep 4, 2025
    5.0
    So polite and helpful made my experience wonderful thanks to Antonio
  • AM
    Angel Meza
    Jul 14, 2025
    5.0
    REALLY GREAT experience
  • AA
    Alexander Azat
    May 31, 2025
    5.0
    I have to say, usually you go to one El Pollo Loco and you've seen them all, right? Well not in this case. I came to this restaurant looking for a quick bite while I waited for a tow truck. I ordered 2 tacos el carbon and 2 burritos with 2 drinks. Before Maria (the cashier) charged me, she told me that if I ordered 3 tacos, i'd save money AND one of the drinks would be free. So she saved me at least 3 bucks. It was refreshing to have service instead of just a "money taker" working as a cashier. Maria not only saved me money, she also was positive, and friendly. The food was the same quality that all restaurants of this chain offer. Having said that, (and it may not seem like much) Maria really stood out as an employee that goes the extra mile to make the patrons experience way better than the average "I'm just here for a paycheck" attitude. Way to go!!
  • AG
    Adriana Garcia
    Jun 30, 2024
    5.0
    Me encantó muy rico todo

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Maywood, CA?

El Pollo Loco in Maywood, CA is open daily from 10:00 AM to 9:30 PM on weekdays and until 10:00 PM on weekends.

Does El Pollo Loco offer delivery services?

Yes, El Pollo Loco provides delivery services to customers.