While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Maywood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customer service experiences vary widely, with some praising friendly staff while others report rude or unhelpful interactions.
Food Quality
Food quality is inconsistent; some customers enjoy the meals while others complain about stale or poorly prepared items.
Cleanliness
Multiple reviews highlight cleanliness issues, including dirty dining areas and restrooms.
Order Accuracy
Frequent complaints about incorrect orders and missing items indicate a need for better order management.
Value for Money
Customers express dissatisfaction with the value of food received, citing high prices for subpar quality.
FR
Fernando R
Sep 8, 2025
1.0
Last time I'm buying pollo loco they didn't have the green sauce a d they couldn't even put up a sign smh expensive food and dont even have sauce
AM
Alyssa Melendez
Sep 4, 2025
5.0
So polite and helpful made my experience wonderful thanks to Antonio
AM
Angel Meza
Jul 14, 2025
5.0
REALLY GREAT experience
AA
Alexander Azat
May 31, 2025
5.0
I have to say, usually you go to one El Pollo Loco and you've seen them all, right? Well not in this case. I came to this restaurant looking for a quick bite while I waited for a tow truck. I ordered 2 tacos el carbon and 2 burritos with 2 drinks. Before Maria (the cashier) charged me, she told me that if I ordered 3 tacos, i'd save money AND one of the drinks would be free. So she saved me at least 3 bucks.
It was refreshing to have service instead of just a "money taker" working as a cashier. Maria not only saved me money, she also was positive, and friendly. The food was the same quality that all restaurants of this chain offer. Having said that, (and it may not seem like much) Maria really stood out as an employee that goes the extra mile to make the patrons experience way better than the average "I'm just here for a paycheck" attitude. Way to go!!
What are the operating hours of El Pollo Loco in Maywood, CA?
El Pollo Loco in Maywood, CA is open daily from 10:00 AM to 9:30 PM on weekdays and until 10:00 PM on weekends.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I pay with American Express, Visa, or Discover cards at El Pollo Loco?
Yes, El Pollo Loco accepts American Express, Visa, and Discover credit cards as payment options.
Does El Pollo Loco have a drive-thru service?
Yes, El Pollo Loco features a drive-thru for convenient ordering and pickup.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for its customers.
How can I order food from El Pollo Loco online?
You can order food online through the El Pollo Loco app or their official ordering website at https://order.elpolloloco.com/menu/slauson-ave-atlantic-ave.
What type of cuisine does El Pollo Loco specialize in?
El Pollo Loco is a Mexican restaurant specializing in fire-grilled chicken and authentic Mexican entrees.
Are there other Mexican restaurants near El Pollo Loco in Maywood?
Yes, nearby Mexican restaurants include Taco Boy, La Costa Del Sol, and La Michoacana, which also offer various Latin American and Mexican dishes.
What nearby places can I visit before or after dining at El Pollo Loco?
You can visit nearby spots like Mary's Bakery for sweet treats, 7-Eleven for convenience items, or Denny's for breakfast and brunch options.
How can nearby businesses assist me when visiting El Pollo Loco?
Convenience stores like 7-Eleven are close by for quick stops, legal and medical services such as Latinos Immigration and Tax or Clinica Medica San Daniel are nearby if you need assistance, and mobile stores like Boost Mobile and Metro by T-Mobile can help with communication needs.