Since Pizzana's Los Angeles debut in April 2017, the restaurant from partners Candace & Charles Nelson has garnered critical and national acclaim for Master Pizzaiolo Daniele Uditi's inspired take on the Naples staple. In addition to Michelin Bib Gourmand accolades, Pizzana was most recently recognized as one of the top pizzerias in the world by international guide, 50 Top Pizza. Uditi also appears as a lead judge on Hulu's "Best in Dough" pizza competition series.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.