Chipotle Marina Del Rey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Customers reported inconsistent food quality, with issues like undercooked rice and meat, as well as complaints about portion sizes being too small.
Service Issues
Many reviews highlighted poor customer service, including rude staff, slow service, and mistakes with orders.
Cleanliness
The location was frequently described as dirty, with unclean tables and messy food preparation areas.
Staffing Problems
Customers noted that the restaurant often seemed understaffed, leading to long wait times and inadequate service.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, indicating that experiences can vary.
KC
Karina Campaign
Nov 15, 2025
5.0
The staff is always amazing. Jazz makes the best burritos. They work hard here. The food is fast and yummy
SS
Sevan
Nov 15, 2025
5.0
Huge shoutout to Jazz at Chipotle! She hooked me up with an absolute unit of a burrito - seriously legendary. Super friendly, fast, and made my whole day better. Give that girl a raise!
GM
George M
Nov 14, 2025
3.0
Can you contact Google on their maps to you? Do you know it sends you to the back of you restaurant which I like a 10 minute walk around the block from the entrance?
Can you let us come through the back instead? You have to know this right? Do just not care about the inconvenience?
BW
Brent Wood
Nov 3, 2025
1.0
In my two weeks in the US, the experience at this shop was the only unpleasant experience I had with customers service. The guy who made the orders on the 25th of October really hates his job. No 'hey', no 'how can I help you' every question I asked felt like a burden. And everything was cold. My family member who's a local here, said if I were alone I would left immediately.
TT
TryNotDying
Oct 28, 2025
5.0
Great food and service! Saw a closer location? Skip it! This one has the goods. Other locations skimp and undercook the rice. If you want quality come here.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Marina Del Rey?
Chipotle Mexican Grill in Marina Del Rey is open daily from 10:30 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Marina Del Rey?
It is located at 4718 Admiralty Way, Marina Del Rey, Los Angeles, CA 90292, next to the UPS Store.
Does Chipotle Marina Del Rey offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food online from Chipotle Marina Del Rey?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available in the Apple App Store.
What kind of food does Chipotle Marina Del Rey serve?
Chipotle serves customizable Mexican-inspired fast-casual dishes like burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
Does the Chipotle in Marina Del Rey accept credit cards and offer catering services?
Yes, this location accepts credit cards and offers catering services.
Is Chipotle Mexican Grill in Marina Del Rey LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers.
Which nearby places can I visit before or after dining at Chipotle in Marina Del Rey?
You can visit The UPS Store 4446 for packing or printing needs, Bacio Di Latte for gelato, or take a boat tour with Yacht Charter Marina Del Rey nearby.
How can the nearby Yacht Charter Marina Del Rey enhance my experience when visiting Chipotle?
After your meal at Chipotle, you can enjoy boating services or tours offered by Yacht Charter Marina Del Rey, which is conveniently located nearby for a fun outing.
Are there other food options near Chipotle Mexican Grill in Marina Del Rey?
Yes, sweetgreen, a health food and salad bar restaurant, and Bacio Di Latte, a gelato shop, are located close to Chipotle for more dining choices.