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Brand Certified

Chipotle Mexican Grill

3.3
(611 reviews)

About

Fast Food RestaurantMexican Restaurant
Chipotle Marina Del Rey is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
4718 Admiralty Way, Marina Del Rey, CA
90292, United States

Hours

Reviews

3.3
611 reviews
5 stars
240
4 stars
100
3 stars
52
2 stars
42
1 star
177

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Many customers expressed dissatisfaction with the small portion sizes, noting that they felt shortchanged compared to previous experiences.

Cleanliness

Numerous reviews highlighted the poor cleanliness of the restaurant, with reports of dirty tables, sticky floors, and unkempt food preparation areas.

Service Quality

Customers frequently reported rude and unhelpful staff, with many experiences of slow service and staff being inattentive or dismissive.

Food Quality

Several reviews mentioned issues with food quality, including cold or undercooked items, and a lack of flavor in the food served.

Management Issues

There were consistent complaints about poor management, including inadequate staffing during busy times and a lack of accountability for mistakes.
  • FE
    Fernando Escobar
    1 day ago
    1.0
    Esto es un asco de comida, nose como pueden vender este tipo de cosas y todabia cobran extra por el huacamole, verguenza deberia de darles.
  • MG
    Murat Gezici
    Feb 24, 2026
    1.0
    Very disappointed with the portion sizes. This is the smallest serving I’ve ever received at Chipotle. It seemed like the staff was being pressured to give less food.
  • JK
    Jayden Kusuma
    Feb 20, 2026
    4.0
    GENEROUS portions, had to remove the lid and put half of the serving there. Fresh ingredients, fantastic meal. Place is messy though, uncleaned tables and chairs, empty fountain machine. Otherwise probably the best chipotle place.
  • AL
    Amir Lahouti
    Feb 18, 2026
    1.0
    Extremely disappointing... I paid $12 for a burrito bowl with extra rice and all toppings (salsa and sour cream on the side) and ended up with an appetizer sized portion. It’s honestly no surprise this location is always empty, even during peak hours. I won’t be coming back here!
  • AK
    Adam Kallibjian
    Feb 3, 2026
    2.0
    Food is fine - just like any other Chipotle. The problem here is the service. They always are short staffed and have one person working the line. I witness the manager multiple times not helping his staff and just dicking around. He’s also been very rude when addressing feedback. They’re constantly out of basic items like white rice and chicken. I’ve seen multiple times they start to close around 9pm when Google says they are open until 11pm on weekdays.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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