While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Manteca,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
While many customers praised the friendly and helpful staff, there were also complaints about rude service and slow response times.
Food Quality
Overall, the food received positive remarks for being delicious and fresh, though some customers noted issues with dryness and inconsistency.
Cleanliness
The restaurant was frequently described as clean, contributing to a pleasant dining experience.
Pricing
Customers expressed mixed feelings about pricing, with some finding it reasonable while others felt it was too high for the portion sizes.
Order Accuracy
There were several complaints about incorrect orders and missing items, indicating a need for improvement in order accuracy.
FT
Francisco Toribio
6 days ago
5.0
Todo muy bien
YE
Yuli Esquivel
Nov 15, 2025
1.0
Mal servicio en el drive la señora al dar el pedido presionandome como si las cosas fueran gratis
JT
James Thomas
Oct 29, 2025
5.0
My girlfriend left her purse here, and they were able to find her via Instagram, contacted her, and kept it safe until we got back! Very above and beyond, not to mention clean and good food!
BC
Brian Carson
Oct 18, 2025
5.0
Super clean every time I have eaten here. Very pleasant and happy staff. Food is always on time and amazing. I am always satisfied and they exceed my expectations every visit. Great restaurant. Salads fresh crisp and they never forget to put my dressing in the bag on to go orders. This staff is outstanding and the food amazing. Thank you for having pride in your work
And providing great food!
AS
Aman singh
Oct 6, 2025
1.0
Use be good service now they are slow and customer service is zero order 16pcs chicken took them 40mins to complete my order and they was rude its Monday night 8:00 pm.