While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Manteca,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Customers generally praised the food for being delicious and fresh, although there were some complaints about dryness and inconsistency.
Service Issues
Several reviews highlighted poor customer service experiences, including rudeness from staff and slow service.
Cleanliness
The restaurant was frequently noted for its cleanliness, contributing positively to the dining experience.
Order Accuracy
There were multiple reports of incomplete orders and missing items, indicating a need for improvement in order accuracy.
Pricing Concerns
Some customers felt that prices were higher compared to other locations, and there were complaints about portion sizes decreasing.
TH
Tom Hu
Dec 30, 2025
5.0
I love going to this place to pick up a single Tacos El Carbon on the way to Sonora. Fresh, simple and delicious.
SG
salvador guillermo
Dec 23, 2025
1.0
I did a carry out order when I arrived home it was uncompleted 2 quesadillas missed
FT
Francisco Toribio
Nov 18, 2025
5.0
Todo muy bien
YE
Yuli Esquivel
Nov 15, 2025
1.0
Mal servicio en el drive la señora al dar el pedido presionandome como si las cosas fueran gratis
JT
James Thomas
Oct 29, 2025
5.0
My girlfriend left her purse here, and they were able to find her via Instagram, contacted her, and kept it safe until we got back! Very above and beyond, not to mention clean and good food!