Customers generally enjoyed the food, especially the blizzards and burgers, though some reported inconsistencies in preparation and freshness.
Service Issues
Multiple reviews highlighted poor customer service experiences, including rudeness and slow service, particularly in the drive-thru.
Cleanliness
While some customers praised the cleanliness of the restaurant, others reported dirty seating areas and concerns about hygiene.
Pricing Concerns
Several customers found the prices to be high for fast food, with some expressing dissatisfaction over unexpected charges.
Staff Attitude
Feedback on staff attitude was mixed; while some praised friendly and attentive service, others noted a lack of engagement and professionalism.
JT
Jenene Thompson
1 day ago
4.0
We were stopping by because we were staying at the great Wolf. Lodge, very clean, the service was great. Because I had my kids ranging from 11 to 17. They were very patient with us with our order. We ordered the honey barbecue chicken strips. My daughter loved those the triple burger my youngest son like that one and then the double burger my eldest liked it. The food was great. The blizzards were on point as always, I myself had the Chicken Sandwich and added bacon to it, phenomenal! They had so much patience for me and my children more so my children than me, but I thank them nonetheless, the inside was very clean! We spent a total of like $69 there, but remember there were 4 of us, and we added blizzards and shakes so compared to the economy. Now, that's basically what you're going to pay going out with a family of 4. I would definitely return again.
GK
Galaxy Khan
Sep 21, 2025
4.0
Food is excellent but service 0 out of 10. Rude college kids work here who need classes in customer service
HH
huyen
Sep 18, 2025
5.0
The main dish was satisfying.
CM
claudia moreno
Jul 25, 2025
1.0
Very very slow 🐌. Quality was horrible but its drive through fast food. You get what you paid for
JA
Jimmy Ascencio
Jul 18, 2025
5.0
Me and the kids love this place and have for the past 12 years