Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Manhattan Beach,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.8
671 reviews
5 stars
322
4 stars
146
3 stars
58
2 stars
34
1 star
111
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer experiences with service are mixed, with some praising friendly staff and quick service, while others report rude employees and long wait times.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and flavorful meals, many reported dry or poorly prepared chicken and incorrect orders.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty dining areas and unsanitary conditions in the kitchen and restrooms.
Management Changes
Recent management changes have received positive feedback, with some customers noting improvements in service and food quality, while others still express dissatisfaction.
Order Accuracy
Multiple customers reported issues with incorrect orders and missing items, indicating a need for better attention to detail.
- KWKuba WNov 2, 20255.0Moje pierwsze jedzenie w Usa, wrażenia dobre, byla fajna promocją. Chętnie tam wrócę przy okazji wizyty w USA
- JEJonathan J EricksonOct 24, 20255.0I'm consistently happy with this Pollo Loco location in terms of quality and service. I do wish they had the "Wing Lover's Special" available more often.
- CGCrystal GOct 1, 20255.0Very clean restaurant, very friendly nice employees and the manager name Rene He is very professional and kind very good customer service and experience. Thank you 💓
- MMMiguel MorfinSep 30, 20255.0Exelente servicio
- AGAna GSep 29, 20251.0Dry chicken. Employees don't care about you or your food
Frequently Asked Questions About El Pollo Loco
What are the regular operating hours of El Pollo Loco in Manhattan Beach?
El Pollo Loco in Manhattan Beach is open Monday through Saturday from 9:30 AM to 10:00 PM, and Sunday from 11:00 AM to 9:00 PM.
Does El Pollo Loco offer online ordering?
Yes, you can order online through their menu at https://order.elpolloloco.com/menu/.
What payment methods are accepted at El Pollo Loco?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment options.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco offers free Wi-Fi for its customers.
Does this El Pollo Loco location have a drive-through service?
Yes, the Manhattan Beach El Pollo Loco location has a drive-through available.
What is the specialty of the food served at El Pollo Loco in Manhattan Beach?
They specialize in fire-grilled, marinated whole chickens prepared with a special recipe of herbs, spices, fruit juices, and garlic, along with handmade guacamole, salsas, and dressings.
Where is El Pollo Loco located in Manhattan Beach?
El Pollo Loco is located at 800 N Sepulveda Blvd, Manhattan Beach, CA 90266, USA.
Which nearby hotel can I stay at if visiting El Pollo Loco?
Nearby hotels include Crimson Hotel, Hotel Pacific Manhattan Beach, The Wave Hotel, and Holiday Inn Express—convenient options for visitors to El Pollo Loco.
Are there any nearby coffee shops close to El Pollo Loco?
Yes, Starbucks is a nearby coffee shop where you can grab a coffee before or after your meal at El Pollo Loco.
What other dining options are near El Pollo Loco?
Nearby dining options include Jack in the Box, Viktor Benes Bakery, and The Bridge Manhattan Beach, offering a variety of fast food, bakery items, and American cuisine.