Business Details
About
Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop Madera W Cleveland Ave. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Location
Hours
Reviews
3.4
406 reviews
5 stars
168
4 stars
68
3 stars
40
2 stars
21
1 star
109
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, poor customer service, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, including overcooked or undercooked items and issues with flavor.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and concerns about food safety.
Staff Attitude
Feedback indicated that staff members often displayed unprofessional behavior and a lack of customer service skills.
- HMHugo MartinezNov 22, 20251.0Have ordered multiple times. Constant arguments with missing products. Sucks it’s the only wingstop on madera.Manager Cerena is horrible.
- EPEscobar Custom PlumbingNov 1, 20251.0Terrible service , they told us it would be a 30 minute wait . We waited over an hour and a half for our order. They made roughly 15 orders for pick up that didn’t get picked up before they made my order . Don’t recommend
- RFRafael FloresOct 7, 20252.0Order online wait time 16-21 min, waited for more than 35 min. Fries all toasted and salty, chicken tenders salty. Horrible experience will never come back again.
- SJSophia JimenezAug 21, 20251.0Came in gave it another try the only thing that was good was the gentleman taking my order Larry he was kind and informative ans answered any questions I had about anything. One big problem with this place is the heat the place has no air conditioning it is miserable to sit and even try to eat in ownership and management should really do something about the ac customers should have comfort and workers shouldn't have to worry about heatstroke or exhaustion. If I could I would give Larry 5 stars
- KGKorina GonzalezAug 4, 20255.0Shout out to the lady in the register. Don't know her name but very friendly, helpful and very welcoming. 5/5 for her
Frequently Asked Questions About Wingstop
Where can I find nutritional information?
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop Madera W Cleveland Ave offer?
Wingstop Madera W Cleveland Ave offers classic wings, boneless wings, and tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop Madera W Cleveland Ave?
Wingstop is open from 10:30 AM to midnight Monday through Saturday and from 9:00 AM to midnight on Sunday.
Does Wingstop Madera W Cleveland Ave offer delivery and takeout services?
Yes, Wingstop offers in-store pickup, delivery, same-day delivery, and no-contact delivery services.
Is there a drive-through service available at Wingstop Madera W Cleveland Ave?
No, Wingstop Madera W Cleveland Ave does not have a drive-through service and is closed for drive-through every day.
What payment methods are accepted at Wingstop Madera W Cleveland Ave?
They accept American Express, Discover, Mastercard, and Visa credit cards.
Where is Wingstop Madera W Cleveland Ave located?
It is located at 2180 W Cleveland Ave Ste 116, Madera, CA 93637, United States.
Can customers order online from Wingstop Madera W Cleveland Ave?
Yes, customers can order online for carryout or delivery from Wingstop's website or mobile apps.
What nearby places can I visit before or after dining at Wingstop Madera?
Nearby places include T-Mobile for mobile phone needs, Crumbl Cookies for desserts, and TOGO'S Sandwiches if you're looking for more food options.
How can visiting nearby stores like T-Mobile or Cricket Wireless help Wingstop customers?
Customers can conveniently combine their visit by handling mobile phone shopping or repairs at T-Mobile or Cricket Wireless before or after enjoying a meal at Wingstop nearby.
Are there dessert options close to Wingstop Madera W Cleveland Ave?
Yes, Crumbl Cookies, Crumbl - Madera, Baskin-Robbins, and Cold Stone Creamery are nearby places where customers can enjoy desserts after their meal at Wingstop.