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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Madera, CA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 2105 N. Schnoor Avenue for the ultimate SONIC experience!
Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional during interactions.
Order Accuracy
Many customers reported issues with incorrect orders, including missing items and wrong food being served.
Wait Times
Customers frequently complained about long wait times for food, even during off-peak hours, leading to frustration.
Food Quality
While some customers enjoyed the food, there were significant complaints about cold, poorly prepared, or unsatisfactory meals.
Facility Condition
Several reviews mentioned the location being rundown and unclean, impacting the overall dining experience.
KK
KellyeKins
Dec 29, 2025
5.0
I got a bag of ice from sonic, but it had a hole in the bag where ice fell out. 🫤. The ice that did make it home was still good tho😋
VB
Veya Beck
Nov 28, 2025
1.0
Lady at drive-through window with blonde highlights was very rude and got my order wrong and was mad. I asked her to take it off. I feel it was very rude of her and I hope she didn’t do nothing to my food
JM
jeff mccaskill
Nov 4, 2025
4.0
Got rid of parking order menus
MG
Megan Goodacre
Sep 13, 2025
2.0
Poor customer service. Went there 9/13/25 at 6 pm. There was a miscommunication in ordering a blast so we had them change a shake to a blast. The problem is we were waiting for our food for 30 minutes and the blast change only took less than a minute… a woman came out to give us the blast but said to make sure to order correctly as WE WERE HOLDING UP THE LINE when it was them who took awhile. She then shook her head as she turned away after I explained.
TP
Tyrone Parks
Aug 12, 2025
5.0
Food was typical Sonic, which is to say it's good. The ordering system was malfunctioning and the young lady on the other end of the system became rude while I was ordering. I had not been to this Sonic previously, and will not be returning.