Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
1,666 reviews
5 stars
614
4 stars
323
3 stars
295
2 stars
141
1 star
293
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude staff and unhelpful management.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and failure to follow special requests.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for mobile orders, often exceeding acceptable limits.
Food Quality
While some customers enjoyed the food, there were consistent complaints about old or poorly prepared items, such as cold fries and burnt burgers.
Cleanliness
The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in restrooms.
- DPDani Pimentel4 days ago5.0Generally I like this location. It's pretty clean and the staff is friendly. My toddler loves using the play structure inside, it's one of the multi level ones. The food is as expected, haven't had an issue with it so far. Not super thrilled about how much the price of everything has gone up but I do use the deals and rewards on the app to help save money when I can.
- SHStar HolguinOct 27, 20251.0My mom just stopped here for her little morning coffee and Costumer service is absolutely terrible! All my mom got from here was coffee and she was almost in tears when she got home because she said she never experienced such rude people at McDonalds. I understand they don’t hire the best of the best but do better.
- BBBeatriz BarrazaOct 21, 20254.0had a small issue with my order but other then that drivthru is the best option always priority
- JVJustin VandusenOct 18, 20252.0How hard is it to get an order right? If you ask for extra on any sandwich, you aren’t getting it even if you pay for it
- RPRosa PorrasOct 11, 20255.0I noticed a lady staff member here. Who was doing an amazing job. If all McDonald's had employees like her it would be a great amazing experience. She was making sure to go above and beyond with service also great smile and made you feel so welcomed. Her name tag said Shanel. I came in with my sons and they even took notice of her and asked me to leave this review for her. I hope they notify her of how amazing she makes people feel just with her happiness.
Frequently Asked Questions About McDonald's
What are the regular operating hours for McDonald's at 2290 W Cleveland Avenue, Madera?
McDonald's at 2290 W Cleveland Avenue is open daily from 5:00 AM to 11:00 PM.
What are the Drive-Thru hours for this McDonald's location?
The Drive-Thru is open daily from 4:30 AM to midnight (12:00 AM).
Does McDonald's offer delivery services at this location?
Yes, McDonald's offers delivery services including same-day and no-contact delivery options.
How can I order McDonald's for delivery or pickup online?
You can order online through McDonald's delivery website at https://mcdonalds.order.online/business/-5579 or use their mobile apps available on the Apple App Store and Google Play.
What payment options are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there a drive-thru service available at this McDonald's?
Yes, this location has a drive-thru service that operates daily from 4:30 AM to midnight.
What services are available at this McDonald's location?
Services include Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and free WiFi.
Which nearby places can I visit before or after dining at McDonald's on W Cleveland Avenue?
Nearby places include Boot Barn for footwear and fashion, Madera Veterinary Center if you need pet care, and Crumbl Cookies or Baskin-Robbins if you want desserts.
Are there nearby automotive services near McDonald's if I need assistance with my vehicle?
Yes, nearby automotive services include Discount Tire & Service Centers, American Tire Depot, Valvoline Instant Oil Change, and Big O Tires for repair and maintenance.
What entertainment or shopping options are near McDonald's at this location?
Nearby options include GameStop for video games and hobbies, Cricket Wireless and T-Mobile stores for mobile phones, and Office Depot for business supplies.