McDonald's

3.5
1035 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1500 Howard Road, Madera, CA
93637, United States

Hours

Reviews

3.5
1,035 reviews
5 stars
385
4 stars
198
3 stars
163
2 stars
100
1 star
189

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, often exceeding 30 minutes, both in-store and through the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and wrong food being served.

Customer Service

Feedback indicated a mix of experiences with staff, ranging from friendly and helpful to rude and unprofessional.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold, stale, or improperly prepared items.

Management Issues

Several reviews pointed to poor management and staffing problems, suggesting a need for better training and organization.
  • JJ
    Jay Johnson
    Oct 29, 2025
    1.0
    Horrible experience! We were told to wait at the pickup section for our food and they had us waiting more than 30 mins! They served people that got there after us! Very sloppy and order was incorrect !
  • JF
    John Flores
    Oct 26, 2025
    5.0
    Combo meal
  • FM
    Fabian M
    Oct 11, 2025
    1.0
    The waiting time inside is insanely outrageous for no reason.... just put my fries in the bag bruh..
  • KK
    Kevin
    Sep 30, 2025
    2.0
    This store always parks you no matter what your order is. I dont understand how every night for dinner they park every car and get the food out at their leisure, which is usually a long time. And everybody is just ok with this? Im sitting here now and all ten spots they use to park cars and they are all filled. Staff more please. Edit: Came here for my dad tonight on 11/3/25. The drive thru line is empty and they are parking every car. They told us they didnt have burgers ready. Didn't have burgers ready at dinner time? Yep, never coming back.
  • JR
    Jose Reyes
    Sep 20, 2025
    2.0
    I bought a large combo and it appeared that they were expecting me to by the medium combo. It appeared they flipped the medium fries into the large container. I was shorted an amount of fries. Wont be going back.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1500 Howard Road, Madera?

McDonald's is open daily from 5:00 AM to 11:00 PM.

When is the drive-thru available at this McDonald's location?

The drive-thru is open every day from 4:30 AM until midnight (12:00 AM).