Dutch Bros Coffee

4.0
223 reviews

About

Coffee ShopCafeTea RoomJuice ShopDutch Bros. Coffee
Dutch Bros Coffee has been all about you since '92! Our killer coffees, epic drinks and fun-loving Broistas are here to infuse your day with positive energy! We're also making a massive difference one cup at a time through our annual giveback campaigns and local charity events. Visit our website to learn more. Get up early, stay up late and change the world with Dutch Bros Coffee.

Location

Dutch Bros Coffee
1447 Country Club Dr., Madera, CA
93638, United States

Hours

Reviews

4.0
223 reviews
5 stars
141
4 stars
25
3 stars
15
2 stars
7
1 star
35

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the friendly and helpful staff, there were numerous complaints about unprofessional behavior and poor customer service, including incorrect orders and long wait times.

Wait Times

Customers frequently reported long wait times in both the drive-thru and for mobile orders, with some stating they waited over 40 minutes for their drinks.

Drink Quality

The drinks received high marks for taste and quality, but there were several instances of incorrect orders and inconsistencies in drink preparation.

Pricing Concerns

Some customers expressed dissatisfaction with pricing, particularly regarding extra charges for modifications like removing ice.
  • GR
    Gloria “La Yaqui” Romero
    3 days ago
    5.0
    Always a great experience? No inside seating, only outside.
  • RJ
    Rodney jones
    Dec 31, 2025
    5.0
    This Dutch Bros is awesome. The staff do an amazing job and are very friendly and helpful. Their drinks are simple yet incredible—you don’t even need any add-ons to enjoy them!
  • GG
    GhOsT
    Dec 31, 2025
    5.0
    This is by far the best Dutch Bros in the Central Valley. The service was amazing—especially considering how busy they were. We got our drinks very quickly, and the staff were extremely friendly and welcoming.
  • SB
    Sam Brooks
    Dec 12, 2025
    3.0
    I've been to a lot of Dutch brothers between California and Oregon. And this is the slowest one I've ever been to. I waited for almost 40 minutes to have my order. Taken and to receive my 2 coffee I don't think i'm gonna go back to this one again.I'd rather have gone to starbucks because I wouldn't have had to wait that long
  • BV
    Brittanie Venegas
    Dec 8, 2025
    1.0
    First I want to say I like the drinks at Dutch and Emma at the window was fantastic. However, my two most recent visits were not great. Today, 12/8/25 around 3:45p, two girls were taking orders outside due to the long line. The first girl with the clear framed glasses was spending her time playing with a customers puppy. Once the 2nd girl finished taking her customers order, they proceeded to stand and talk to each other about the puppy. The clear framed glasses girl finally took our order since we were just sitting there with the window down. After taking our order, both girls left the lien of cars waiting to order still to run to the puppy and play with it some more. How unprofessional! You have a busy line of customers waiting to order as you choose to play with a puppy. Lastly, I agree with other comments regarding the pick up window. I usually wait an additional 10minutes before I arrive to the pick up, just to give them time to catch up on order tickets. However, I still end up waiting another 15min at the window.

Frequently Asked Questions About Dutch Bros Coffee

What sugar-free flavors do you offer?

Our sugar-free flavors include white chocolate, chocolate, caramel, vanilla, chocolate macadamia nut, hazelnut, irish cream, peppermint (seasonal), coconut, raspberry, peach and strawberry.

What drinks are caffeine-free?

We can handcraft our classic espresso drinks (mocha, latte, breve) using decaffeinated espresso! Our Hot Cocoa, Shakes, Smoothies, Sparkling Sodas, and Lemonades are caffeine-free options to fuel your day! Check out our menu for a full list or ask your broista for recommendations!