Chipotle Madera is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Many customers reported issues with food quality, including stale rice, small portions, and missing ingredients.
Service Issues
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean tables and restrooms.
Inconsistent Portions
Customers frequently mentioned inconsistencies in portion sizes, often feeling shortchanged on ingredients.
Positive Experiences
Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the food.
JS
Jose Soto
3 days ago
1.0
Super expensive, overly priced. Dont ask for extra meat because it will cost you an arm and a leg. Will never go there again. Ill stick to local vendors.
TG
Tricia Gallegos
4 days ago
1.0
I purchased a bowl and asked for extra meat. I didn't know the extra meat would cost $8 extra. The portions overall are soo small. With my fountain drink and Guacamole it came out to almost $30.00 for 1 meal. Never again.
AR
Adrian Ramirez
Sep 6, 2025
1.0
Worker saying he doesn't know where some random plastic that came from inside my food im in as much disbelief as you are... just to crave this for days and to be possibly poisoned
DF
dean furr
Sep 1, 2025
1.0
I went in today bought 2 burritos for 27 dollars n got nothing on it the girl literally gave me 3 fingers of cheese barley any chicken,rice or beans there was more tortilla than than anything else fr
MT
Mari T
Aug 20, 2025
1.0
I order two kids meals and regret it 💯 % never again will I order from this or any other location. Food was horrible rice was dried beans were bad and chicken too dried.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food does Chipotle Mexican Grill in Madera serve?
Chipotle Madera offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.
What are the opening hours for Chipotle Mexican Grill in Madera?
Chipotle Madera is open Monday through Friday from 10:30 AM to 11:00 PM, and on Saturday and Sunday from 10:30 AM to 10:00 PM.
Does Chipotle Mexican Grill in Madera offer pickup and delivery services?
Yes, Chipotle Madera provides both in-store pickup and delivery services for customer convenience.
Can I order Chipotle in Madera online or through an app?
Yes, you can order online at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
How can I contact Chipotle Mexican Grill in Madera?
You can reach Chipotle Madera by phone at +1 559-661-2048 or by email at CA.2648.Madera@chipotle.com.
Does Chipotle Madera have a rewards program?
Yes, customers can sign up for Chipotle Rewards to earn exclusive offers and free food.
Which nearby food options are available around Chipotle Mexican Grill in Madera?
Nearby dining options include Crumbl Cookies for bakery treats, Wingstop for chicken, Mountain Mike's Pizza, and IHOP for breakfast and brunch.
Are there nearby places to shop or get mobile phone services near Chipotle Madera?
Yes, nearby you can find T-Mobile, Cricket Wireless Authorized Retailer, Sprint Store, and Office Depot for mobile phones and business supplies.
What nearby dessert shops can I visit around Chipotle Mexican Grill in Madera?
You can visit Crumbl - Madera, Baskin-Robbins, Cold Stone Creamery, and Cold Stone for delicious desserts and ice cream nearby.
Does Chipotle Mexican Grill in Madera accommodate all customers and support online payment options?
Yes, Chipotle Madera welcomes LGBTQ customers and accepts credit cards along with gift cards for payment. They also offer various online ordering and delivery options.