Chipotle Mexican Grill

3.6
378 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Madera is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2180 W Cleveland Ave, Madera, CA
93637, United States

Hours

Reviews

3.6
378 reviews
5 stars
159
4 stars
84
3 stars
37
2 stars
21
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including stale rice, small portions, and missing ingredients.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean tables and restrooms.

Inconsistent Portions

Customers frequently mentioned inconsistencies in portion sizes, often feeling shortchanged on ingredients.

Positive Experiences

Despite the negative feedback, some customers praised specific employees for their friendly service and enjoyed the food.
  • JS
    Jose Soto
    3 days ago
    1.0
    Super expensive, overly priced. Dont ask for extra meat because it will cost you an arm and a leg. Will never go there again. Ill stick to local vendors.
  • TG
    Tricia Gallegos
    4 days ago
    1.0
    I purchased a bowl and asked for extra meat. I didn't know the extra meat would cost $8 extra. The portions overall are soo small. With my fountain drink and Guacamole it came out to almost $30.00 for 1 meal. Never again.
  • AR
    Adrian Ramirez
    Sep 6, 2025
    1.0
    Worker saying he doesn't know where some random plastic that came from inside my food im in as much disbelief as you are... just to crave this for days and to be possibly poisoned
  • DF
    dean furr
    Sep 1, 2025
    1.0
    I went in today bought 2 burritos for 27 dollars n got nothing on it the girl literally gave me 3 fingers of cheese barley any chicken,rice or beans there was more tortilla than than anything else fr
  • MT
    Mari T
    Aug 20, 2025
    1.0
    I order two kids meals and regret it 💯 % never again will I order from this or any other location. Food was horrible rice was dried beans were bad and chicken too dried.

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill in Madera serve?

Chipotle Madera offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients without artificial colors, flavors, or preservatives.

What are the opening hours for Chipotle Mexican Grill in Madera?

Chipotle Madera is open Monday through Friday from 10:30 AM to 11:00 PM, and on Saturday and Sunday from 10:30 AM to 10:00 PM.