While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lynwood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Many customers reported issues with food quality, including dry, overcooked, or poorly prepared items.
Service Experience
Customer service experiences varied widely; some praised staff for their friendliness and attentiveness, while others reported poor service and negative attitudes from employees.
Cleanliness
Several reviews mentioned cleanliness issues, particularly in the dining area and bathrooms.
Order Accuracy
Numerous customers expressed frustration with incorrect orders and missing items.
Wait Times
Customers frequently complained about long wait times, both in the drive-thru and for food preparation.
SS
Silvio
1 day ago
3.0
Se puede decir que su comida es agradable
MM
Mia A Martinez
Nov 30, 2025
5.0
Come here like 1 week or 2 weeks.
YP
Yareli Perez
Nov 23, 2025
1.0
Bad bad all bad pollo loco in this location ,got dinner n bought 2 classic chicken tostadas this is what I got pic below nothing like the picture on the menu disappointed n gross 🤮 I couldn’t go back that night there were almost closing
PD
Pedro D.
Nov 7, 2025
5.0
I’ve been coming here for a few years and went again today. I tried their new burrito bowl using the Kiosk and happy that one of the workers came by to make sure I was still ok. Not only did he make sure I didn’t need assistance but he really gave such great service and welcoming energy. My food came out in a timely manner and delicious as always!
I’m happy to say I would return because of the service I received today. Thank you Torres hope you know how much I appreciated your help today.
What are the operating hours of El Pollo Loco in Lynwood, CA?
El Pollo Loco in Lynwood, CA is open Monday through Friday from 9:30 AM to 9:30 PM, Saturdays from 9:30 AM to 10:00 PM, and Sundays from 9:30 AM to 10:00 PM.
Does El Pollo Loco in Lynwood offer delivery services?
Yes, El Pollo Loco in Lynwood offers delivery services.
Can customers order food through a mobile app at El Pollo Loco Lynwood?
Yes, customers can order through the El Pollo Loco mobile app available in the Apple App Store, or via their online ordering website.
What types of payments does El Pollo Loco in Lynwood accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards.
Does El Pollo Loco Lynwood provide catering services?
Yes, El Pollo Loco in Lynwood provides catering services.
Is free Wi-Fi available at El Pollo Loco in Lynwood?
Yes, El Pollo Loco in Lynwood offers free Wi-Fi to customers.
What is the address and main phone number for El Pollo Loco in Lynwood?
El Pollo Loco is located at 11118 Long Beach Blvd, Lynwood, CA 90262. The main phone number is +1 310-632-7446.
Are there any nearby bakeries or coffee shops near El Pollo Loco in Lynwood?
Yes, La Conchita Bakery, which is also a restaurant and coffee shop, is nearby. It can be a great place to visit for coffee or baked goods before or after your meal at El Pollo Loco.
What nearby accommodation options are available near El Pollo Loco in Lynwood?
The World Motel is located near El Pollo Loco, providing convenient lodging for visitors in the area.
Are there other restaurants near El Pollo Loco in Lynwood that offer different cuisines?
Yes, nearby you can find El Paraiso Restaurant (Mexican and pizza), Chinatown Express (Chinese and Asian), and WaBa Grill (Asian fast food). These provide diverse dining choices within close proximity.