El Pollo Loco

3.5
972 reviews

About

Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Lynwood,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.

Details

  • DeliveryAvailable
  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available

Location

El Pollo Loco
11118 Long Beach Blvd, Lynwood, CA
90262, United States

Hours

Reviews

3.5
972 reviews
5 stars
428
4 stars
147
3 stars
107
2 stars
67
1 star
223

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service; some employees received praise for being friendly and helpful, while others were criticized for poor attitude and service.

Food Quality

Inconsistent food quality reported; some customers enjoyed fresh and flavorful meals, while others received overcooked or poorly prepared items.

Wait Times

Long wait times noted, especially in drive-thru, with some customers expressing frustration over delays and incorrect orders.

Cleanliness

Concerns raised about cleanliness in the dining area and bathrooms, with multiple reports of unsanitary conditions.

Availability Issues

Frequent complaints about running out of chicken and other menu items, leading to customer dissatisfaction.
  • PD
    Pedro D.
    Nov 7, 2025
    5.0
    I’ve been coming here for a few years and went again today. I tried their new burrito bowl using the Kiosk and happy that one of the workers came by to make sure I was still ok. Not only did he make sure I didn’t need assistance but he really gave such great service and welcoming energy. My food came out in a timely manner and delicious as always! I’m happy to say I would return because of the service I received today. Thank you Torres hope you know how much I appreciated your help today.
  • MV
    Maria Velarde
    Nov 6, 2025
    3.0
    Compré una tostada clásica y el pollo venía demasiado duro es la primera vez que me pasa esto en este lugar 😠
  • AG
    Anthony Guardado
    Oct 3, 2025
    1.0
    Worst Pollo Loco , employees have a very bad attitude towards customers , food its old and they think people who order online try to get free food from them , employees discriminated customers just because this location is in Lynwood California , near many homeless people , to the owner : please training is very important .
  • RT
    Remell Tillis
    Sep 24, 2025
    5.0
    My food was fresh and Delicious 😋
  • SM
    Steven Morillo
    Aug 25, 2025
    3.0
    Don't come here if you want to wait in drive through Had to wait in drive thru for 20 minutes before they took my order 8/25 @8:30pm

Frequently Asked Questions About El Pollo Loco

What are the operating hours of El Pollo Loco in Lynwood, CA?

El Pollo Loco in Lynwood, CA is open Monday through Friday from 9:30 AM to 9:30 PM, Saturdays from 9:30 AM to 10:00 PM, and Sundays from 9:30 AM to 10:00 PM.

Does El Pollo Loco in Lynwood offer delivery services?

Yes, El Pollo Loco in Lynwood offers delivery services.