Business Details
About
Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 470 N Santa Cruz Ave, Los Gatos, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today!
Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 354-9708. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!
Details
- DeliveryAvailable
- DebitAvailable
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
906 reviews
5 stars
491
4 stars
239
3 stars
97
2 stars
25
1 star
54
What are people saying?
AI-generated from recent customer reviews
Staff Performance
While many customers praised the friendly and helpful staff, there were notable complaints about unprofessional behavior from management and some employees.
Product Availability
Customers expressed frustration over inconsistent product availability, particularly with items like eggs and deli food.
Store Cleanliness
The store generally received high marks for cleanliness, with many reviews highlighting its well-maintained environment.
Pricing Concerns
Several customers noted that prices were higher than expected, leading to dissatisfaction among some long-time shoppers.
Customer Service Issues
There were multiple reports of poor customer service experiences, particularly at the deli and during special orders, which negatively impacted customer satisfaction.
- JJJ2 days ago1.0I’ve been a loyal customer of Safeway and have always appreciated the cleanliness and overall quality of the store. However, I recently had a less than satisfactory experience with one of the cashiers (woman in her 50s with brownish-reddish hair). On multiple visits, she was notably rude and dismissive, treating me in a condescending manner. While I understand that everyone can have an off day, the consistent lack of courtesy left me feeling uncomfortable and disappointed. I hope that Safeway can address this issue, as I truly value the store and would love to continue shopping there with a positive experience.
- JJJ6 days ago5.0Safeway is my favorite supermarket, parking is always available, I can buy there everything Si need, big assortment of organic food too. Self checkout is available which is great too!
- NNNosivadnomisNov 11, 20253.0This Safeway serves as my backup grocery store. Nob Hill is closest to me, but it if I can’t find it in Nob Hill I know I can find it in the Los Gatos Safeway. Safeway stocks a lot of good quality food and house goods, and they usually have a good supply of the items they stock. My only real complaint is the layout of the store. It makes no sense to me at all.
- OVOscar VazquezSep 29, 20255.0Excelente lugar para ir a comprar comida
- AWAsoka WimalasiriAug 18, 20254.0I was passing by and stopped to get some fried chicken. OMG. So salty. I just couldn’t eat anything. Guys. If you’re reading this review, please hold back the salt. Just a dash is good enough. It’s also not good for your health. Please Safeway kitchen staff.i am editing this review because of the prompt response from the store. Thank you. Hope to see some changes.
Frequently Asked Questions About Safeway
Does Safeway accept SNAP EBT?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.
Does Safeway near me accept Apple Pay?
Yes, Safeway accepts Apple Pay and many other convenient payment methods!
Does Safeway near me have a pharmacy?
Yes, Safeway located at 470 N Santa Cruz Ave, Los Gatos, CA has a pharmacy.
How do you use Safeway Points?
To use your Points, just enter your phone number or swipe your Loyalty Card at the fuel pump at a participating station prior to gassing up! Your fuel price will reflect the number of Points you opt to use on each transaction. Note: Points are eligible up to a 25-gallon limit. Maximum Points limits may vary by area. To use your Points, first sign in, then select Safeway for U™ on the menu bar. From there, click on Rewards to see your summary and available Points. Select the Points you wish to redeem. Then just enter your phone number or swipe your loyalty card at checkout and your discounts and/or freebies will automatically be deducted from your total!
Is Safeway located at 470 N Santa Cruz Ave, Los Gatos, CA hiring?
Safeway is hiring! We’re building inclusive teams from coast to coast. If you're ready to join our friendly team of associates, we’d love to meet you.
Can I send groceries to another person as a gift?
Yes! Safeway now offers a convenient grocery gifting option. You can easily send groceries to friends, family, or loved ones by selecting “Make this order a gift” at checkout. Just enter the recipient’s information, add a personalized message if you’d like, and we’ll handle the rest. It’s a simple way to send fresh groceries, pantry staples, or household essentials as a thoughtful gift—perfect for holidays, birthdays, or just because.
Does Safeway accept SNAP EBT for grocery purchases?
Yes, Safeway accepts SNAP EBT for eligible grocery purchases, including grocery delivery and Drive Up & Go™ pickup orders, making shopping convenient for SNAP recipients.
What payment methods are accepted at Safeway Los Gatos?
Safeway accepts American Express, Android Pay, Apple Pay, Cash, Check, Diners Club, Discover, MasterCard, Samsung Pay, Travelers Check, and Visa.
Does the Safeway at 470 N Santa Cruz Ave have a pharmacy?
Yes, the Safeway located at 470 N Santa Cruz Ave, Los Gatos, CA has a pharmacy available for prescriptions and immunizations.
What are the store hours for Safeway in Los Gatos?
Safeway in Los Gatos is open 24 hours every day of the week, with special holiday hours that may vary.
Are COVID-19 vaccine appointments required at Safeway Los Gatos?
Yes, a COVID-19 vaccine appointment is required. Eligible patients should visit www.safeway.com/covid-19 to check eligibility and schedule an appointment.
What pickup and delivery services does Safeway offer?
Safeway offers in-store pickup, curbside pickup, delivery, same-day delivery, and no-contact delivery options for your convenience.
Can I order bakery or deli items ahead of time at Safeway?
Yes, Safeway offers an Order Ahead service allowing you to place bakery or deli orders online so they are ready when you arrive.
How can nearby KeyMe Locksmiths assist customers visiting Safeway?
KeyMe Locksmiths near Safeway provides professional locksmith services, useful if you need key copying or lock assistance while shopping locally.
Is there a Starbucks near Safeway Los Gatos, and can I get coffee while shopping?
Yes, there is an in-store Starbucks cafe at Safeway and also a Starbucks nearby, so you can enjoy a hot coffee during your grocery trip or visit the nearby shop.
What dining options are available near Safeway for a quick meal or sushi?
ZENSHI Handcrafted Sushi, a sushi and fast food restaurant, is nearby Safeway, offering a convenient spot for a quick meal before or after grocery shopping.