Safeway

4.0
448 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 1500 Pollard Rd, Los Gatos, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. Need a bakery near you? Our bakery features birthday cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (408) 374-2050. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1500 Pollard Rd, Los Gatos, CA
95032, United States

Hours

Reviews

4.0
448 reviews
5 stars
201
4 stars
127
3 stars
59
2 stars
24
1 star
37

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; while some customers praise the friendly and helpful employees, others report rude behavior and poor service, particularly from management.

Product Quality

Several reviews highlight issues with the freshness of produce and other grocery items, including reports of moldy fruits and vegetables.

Store Cleanliness

The store is generally described as clean and well-organized, although some customers noted issues with cleanliness in specific areas like restrooms.

Checkout Experience

Customers frequently mention long wait times at checkout, with calls for the addition of self-checkout options to improve efficiency.

Pricing and Promotions

While some customers appreciate the discounts and competitive pricing, others report discrepancies in advertised prices and actual charges at checkout.
  • JS
    Jerry Seo
    Nov 13, 2025
    1.0
    I had the worst experience at this store. First, the bulk eggs sold here are never fresh. They were offering a 25% discount on items that had to be sold by today, but instead of displaying fresh products alongside them, they only stocked the ones expiring today. In other words, they were essentially forcing customers to buy products that expire today at a 25% discount. Second, the staff’s awareness and management of freshness are unacceptable. Among the soon-to-expire items, I found eggs that were already a week past their expiration date. I pointed this out to an employee who was stocking produce, telling him the eggs had expired a week ago. He simply touched the eggs, said thanks for letting us know and put it back on the shelf, after that casually continued stocking. Isn’t it basic protocol to discard eggs that are a week past their expiration date? Third, I decided I couldn’t buy anything from this store, so I headed to the checkout to purchase just a juice. There was one cashier and another employee helping with bagging. I said, “Have a good night,” but they both stared off into the distance and didn’t respond at all. Was it because I was just a small customer buying only one juice? This experience was so absurd that I’m leaving this review in hopes things will improve. In conclusion, I don’t think I’ll ever return to this store again
  • GS
    G. SERGEY
    Oct 19, 2025
    5.0
    I sometimes buy groceries at this store with good discounts... For example, vegetable oil was half the price two weeks ago, and this week eggs are also half the price... I think this supermarket has a good manager, I could work for you, there was a vacancy, I live nearby
  • BM
    B M
    Oct 3, 2025
    5.0
    Coolest staff of any grocery store. Good hours, young man Joseph runs produce department tight. Checkout staff always leaves me with a smile.
  • JP
    John Phillips
    Oct 2, 2025
    4.0
    Convenient location with good food selection. In house deli and bakery.
  • DA
    Davin Ajay
    Sep 26, 2025
    5.0
    I like doing my last minute grocery shopping here at night. I think Kevin is his name who has a long hair cool guy always upbeat and friendly. Store is dupe organized and clean.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!