Business Details
About
Fast Food RestaurantMexican Restaurant
Chipotle Los Gatos is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.3
519 reviews
5 stars
172
4 stars
119
3 stars
67
2 stars
37
1 star
124
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with undercooked rice, small portions, and overall poor food quality.
Service Issues
Many reviews highlighted slow service, rude staff, and frequent mistakes with orders, particularly for online pickups.
Cleanliness
The restaurant was frequently described as dirty, with unclean dining areas and food preparation spaces.
Availability of Items
Customers often noted that the location was out of key menu items, especially during peak hours.
Inconsistent Experience
Overall, the quality of food and service varied greatly, leading to a lack of trust in the location's reliability.
- DDdebbi dunkley3 days ago5.0Staff was,quick, listened well, efficient. The beans in my kids order with 3 sides had more heat than usual. The guac was fresh and perfect
- DCDolores Elizabeth Campos ChavezOct 24, 20255.0The service is very friendly, clean place and the food is 10/10 Excellent
- NSNEHA SAWANTOct 9, 20251.0I had very bad experience here. Rice was undercooked and portions were incredibly disappointing.
- PUParag UpadhyayaOct 3, 20251.0Severely uncooked rice.
- CRcatalina reyes-marshAug 31, 20251.0I use the online pickup service almost daily with chipotle because I am always on the road working and I like to get points and free meals here and there. But it is unacceptable when you order for pick up and they take advantage of you. I order a bowl with steak, pico de gallo, fajitas, cheese and lettuce and I always order my guac aside because I pay extra for it and occasionally they forget it. However today I got a bowl that weighs nothing almost looked like someone ate from it already. No kidding. Where is everything? I think the cheese is like a sprinkle, they forgot the pico, and I see maybe two slices of pepper in there. I am considering stop ordering for pick up. This is unacceptable
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Los Gatos serve?
Chipotle offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the opening hours of Chipotle Mexican Grill in Los Gatos?
Chipotle is open daily from 10:45 AM to 10:00 PM.
Does this Chipotle location offer pickup and delivery services?
Yes, this location offers both in-store pickup and delivery services.
How can I order online from Chipotle Mexican Grill in Los Gatos?
You can order online through their website or via the Chipotle app available on the App Store using provided quick links.
What payment methods are accepted at Chipotle in Los Gatos?
Chipotle accepts credit cards and gift cards for payment.
Is the Chipotle Mexican Grill in Los Gatos LGBTQ+ friendly?
Yes, this Chipotle location welcomes LGBTQ+ individuals openly.
Where is Chipotle Mexican Grill located in Los Gatos?
It is located at 640 Blossom Hill Rd, Los Gatos, CA 95032, United States.
Are there any nearby places where I can grab a coffee before or after visiting Chipotle?
Yes, Philz Coffee and Starbucks are nearby coffee shops where you can enjoy a beverage before or after your meal at Chipotle.
If I need urgent medical care before or after dining, what nearby facility can I visit?
CareNow Urgent Care - Los Gatos is located nearby for urgent medical needs.
What shopping options are close to Chipotle in Los Gatos for customers who want to combine dining with shopping?
Kings Court Shopping and Lester Square shopping centers are nearby, offering opportunities for shopping and beauty services along with your Chipotle visit.