McDonald's

3.6
2038 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1480 S Mercey Springs Rd, Los Banos, CA
93635, United States

Hours

Reviews

3.6
2,038 reviews
5 stars
781
4 stars
436
3 stars
362
2 stars
163
1 star
296

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and managers who are unhelpful or dismissive.

Order Accuracy

Many customers reported frequent issues with incorrect orders, missing items, and overall dissatisfaction with order fulfillment.

Food Quality

Several reviews mentioned cold or stale food, with specific complaints about fries and burgers not being fresh.

Cleanliness

While some customers noted clean bathrooms and dining areas, others reported filthy conditions and unclean tables.

Value for Money

Customers expressed concerns about high prices relative to food quality, with many feeling that the value has decreased.
  • EM
    Eszter Markó
    4 days ago
    1.0
    Don't waste your time at this unit. Did not have drinks available at 9 am (no coffees, no OJ, no sodas, only tea and americanos) AND they mixed up my order. Now I see that other people rated this unit as one of the worst ones they have been to, should have read the reviews.
  • LL
    Liviingstons
    Oct 30, 2025
    1.0
    Manage Sabrina argued with me about an employee discount that I have from being an employee stating the code would not be valid because it doesn’t apply to $5 McChicken meal . Although the receipt I received applied my discount because of the code given . Very poor customer service specially if the receipt it self says it was applied to my order . The code doesn’t apply to buy one get one for $1 . Managers should be fully trained on policies regarding the codes or even be willing to listen to what the customer has to say when it shows on a printed receipt THEY handed me .
  • JH
    Jason Hall
    Oct 29, 2025
    2.0
    Check your drive through order before driving away…..
  • SK
    Summer Katona
    Oct 24, 2025
    1.0
    Alexis is a very poor example of a manager and his little attitude is why he will never achieve higher than fast food! It's called customer service learn it ALEXIS!!
  • CC
    Cori
    Oct 19, 2025
    1.0
    Every time I order a coffee, they always give me the wrong sugar. Almost every time I order, something in the bag is missing. This time, my orange juice was literally just color with water. This place is the worst McDonald’s I’ve been to!

Frequently Asked Questions About McDonald's

What are the regular dine-in hours for McDonald's at 1480 S Mercey Springs Rd, Los Banos, CA?

The McDonald's at 1480 S Mercey Springs Rd is open for dine-in from 5:00 AM to 11:00 PM daily.

When is the McDonald's drive-thru open at this location?

The drive-thru is open daily from 5:00 AM to 1:00 AM Sunday through Thursday, and extends until 2:00 AM on Friday and Saturday.