Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews highlighted unsanitary conditions, including dirty restrooms and concerns about food safety.
Food Quality
Mixed feedback on food quality, with some items being overcooked or poorly assembled, while others were praised for being fresh.
Management Concerns
Customers expressed dissatisfaction with management, citing a lack of training and poor customer service from managers.
Positive Experiences
Despite the negative feedback, some customers noted friendly staff and quick service during their visits.
SR
Shaela Robinson
4 days ago
5.0
My favorite McDonalds in Los Banos. I always drive across town for this one because it’s fresher than the other one & the customer service is on point. Shout out to, Jerry!
RS
Renee Soto
Feb 9, 2026
1.0
Came through the drive thru for breakfast & had enough points to get my husband a free sausage McGriddle. We ordered and I gave the employee the code however he said it wasn’t working. I said okay I can show you at the window.
I showed him at the window and I heard him say it’s the same price anyways. I thought that was odd however my husband proceeded to hand him the cash. After I looked at the receipt and it was a different employee who handed us the food and He appeared to be the manager, as he was wearing a blue button shirt.
I informed him that we got charged for the sandwich I should have gotten for free. He asked the employee who took the code if he inputed the code, he informed yes.
The manager tried inputting the code and I even showed him twice the code and the details of the sausage McGriddle that was supposed to be for free. He said sorry it’s not working I said okay, can you input it manually?
He said let me try again and he said sorry it’s not taking.
He then said something about how it is probably just to accumulate points and that’s it. That is false info as I clearly go to McDonald’s and the program they offer is pretty self explanatory, you earn points & redeem for free items or discounted items.
The manager needs a training on customer service and perhaps the whole team there needs it as well. I expected more coming from a manager.
They lost a customer and hope this can help another customer in the future of my experience , however I hope it doesn’t happen to anyone.
Oh and I checked my app and they clearly took all of the points, after they said it wasn’t registering. I had over 3,000 points and now not anymore. Very disappointed customer!
RP
Rianna Packer
Feb 3, 2026
1.0
there was a bug in my drink
DS
David Sturmer
Jan 30, 2026
5.0
They were packed but they took it in stride and didn't miss a stroke we were in and out in no time. Very friendly staff.
EM
Esther Mora
Jan 14, 2026
5.0
Coffee... Similar taste to Starbucks!
Good price though🙂👌
What are the regular dining hours at McDonald's in Los Banos?
McDonald's in Los Banos is open daily from 4:00 AM to 11:00 PM for dine-in service.
What are the drive-thru operating hours at this McDonald's location?
The drive-thru is open every day from 4:00 AM to 2:00 AM, offering extended service hours.
When can I order delivery from McDonald's in Los Banos?
Delivery is available from 5:00 AM to 11:30 PM on weekdays and Sundays, and until 12:30 AM on Fridays and Saturdays.
Does this McDonald's location offer curbside pickup?
Yes, they provide curbside pickup service for customer convenience.
What payment methods are accepted at McDonald's Los Banos?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a drive-thru available at this McDonald's?
Yes, this location offers a drive-thru service.
How can I place an order online or via a mobile app?
You can order through the McDonald's App available on iOS and Android, or directly online via their delivery URL.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Taco Bell and Carl's Jr. for alternative dining, ampm and ARCO for convenience shopping and gas, and TCBY for ice cream treats.
Are there nearby transit or service locations that can help me find McDonald's?
You can find ATMs like The Exchange Network and LibertyX Bitcoin ATM, as well as mobile phone stores such as Cricket Wireless nearby, which are useful landmarks when locating McDonald's.
What local services are located near McDonald's that might be useful for customers?
Nearby services include Premium Urgent Care for medical needs, Jackson Hewitt Tax Service for tax assistance, and Rabobank for banking services.
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