A neighborhood favorite since 2000, Mateo’s serves up homemade ice creams, smoothies, paletas, sandwiches, and more. While we make each treat with fresh, simple, all-natural ingredients, we also believe that you don’t have to choose between quantity and quality. We have dozens of flavors ranging from classic to exotic. Enjoy a traditional vanilla or chocolate cone, or try a scoop of horchata or mezcal ice cream. Wanting something a little more fruity? Our paletas (Mexican fruit bars) will do that trick with flavors like mango chile and black sapote. No matter your preference, your taste buds will thank you for stopping by!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.