Business Details
About
Grocery StoreSuperior Grocers
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Location
Hours
Reviews
4.2
1,144 reviews
5 stars
650
4 stars
250
3 stars
128
2 stars
25
1 star
91
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with reports of rude and unprofessional behavior from staff and management.
Product Quality
Mixed feedback on product quality, with some customers praising fresh produce and bakery items, while others reported issues with expired or spoiled products.
Pricing
Customers noted competitive pricing on many items, but some expressed concerns about higher prices compared to other local stores.
Store Cleanliness
The store is generally described as clean and well-organized, contributing positively to the shopping experience.
Staff Training
There is a clear need for improved training for staff, particularly in customer service and handling transactions.
- ECEsmeralda CardenasJan 5, 20262.0I typically never need help from someone there. But don't bother calling, the phone is never answered. I usually use the self check out but the times I go to a cashier they look like they're in a bad mood and don't even greet anyone. That's just my experience.
- JRJonatan RuizDec 24, 20251.0Por favor ya es la cuarta vez que me tocan órdenes de delivery en la tienda y no hay wifi adentro lo que dificulta poder trabajar , si van a tomar órdenes y no tienen wifi por favor saquen el sistema de delivery, el personal y los manager no están capacitados para ejercer ese puesto , le haces saber el problema y no saben que responder , y esto es algo muy importante para los delivery que vamos habitualmente a hacer las compras
- MMMirDec 22, 20254.0Just a typical local grocery store that is convenient to stop by for basics when needed. This is not a place I would drive out of my way to go to but if I’m around the area and need something, I’d be able to find it here.
- RMRuben MartinezDec 9, 20252.0Hot food section, take long and worker can't, event take the orders right.
- JEJessica EspinosaNov 25, 20251.0I wish I could leave 0 stars, the manager at this location is severely rude and unprofessional. I came to this location with a $50 voucher from my job to use at this location, the cashier said it did not scan and called for a manager, a man named fred came and scanned it twice before saying they cannot accept it. We calmly explained the voucher explicitly states we can use it here and he just looked at us with a nonchalant look on his face smacking gum and said no because his drawer would be short. we explained we were in a tough situation hence the voucher and he just cut us off saying no he’s the boss and they cannot honor it. very rude especially since I come here very often for years.
Frequently Asked Questions About Superior Grocers
Does Superior Grocers offer hours for the vulnerable/elderly in Christmas & New Years day?
Yes, we have hours from 7am to 8am for the vulnerable/elderly in Christmas & New Years day
What are the regular operating hours for Superior Grocers in Los Angeles?
Superior Grocers is open daily from 7:00 AM to 10:00 PM.
Does Superior Grocers have special hours for vulnerable or elderly customers on holidays?
Yes, on Christmas and New Year's Day, Superior Grocers offers exclusive shopping hours from 7:00 AM to 8:00 AM for vulnerable and elderly customers.
Where is Superior Grocers located in Los Angeles?
Superior Grocers is located at 133 W. Ave. 45, Los Angeles, CA 90065, USA.
What languages are spoken at Superior Grocers?
Superior Grocers provides services in both Spanish and English.
How can I contact Superior Grocers for customer service inquiries?
You can reach Superior Grocers by phone at +1 323-223-3878 or visit their website at https://superiorgrocers.com/location/los-angeles/ for further assistance.
Are there convenient public transportation options near Superior Grocers?
Yes, the Southwest Museum station and Metro Rail - Southwest Museum Station (A) light rail stations are nearby, making it easy to visit Superior Grocers using public transit.
What nearby food options are available around Superior Grocers?
Nearby dining options include Taco Fiesta for Mexican cuisine, Yum-Yum Donuts for pastries, Subway for sandwiches, and Pizza Hut for pizza delivery and dining.
Where can I find financial services near Superior Grocers?
You can access financial services at nearby locations like Coinme for currency exchange and ATMs, as well as Final Touch ATM at a nearby gas station.
Are there automotive service centers near Superior Grocers?
Yes, several automotive services are close by including Alexander's Tire Services, Cortez Auto Service, Highland Park Express Car Wash, and Final Touch Car Wash.
Can customers visit any community or entertainment venues near Superior Grocers?
Customers can explore nearby places like Garibaldina M B Society, a dance and social club; iam8bit, an art gallery and video game store; and The Flashdance, which offers event photography services.