Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Many customers praised the friendly and attentive service, particularly highlighting staff members like Andrea and Eric.
Food Quality
While some customers enjoyed the burgers and fries, others found the food overpriced or not worth the quality.
Speed of Service
Several reviews mentioned slow service, with long wait times for food delivery, especially during busy periods.
Menu Limitations
Customers expressed disappointment over the limited menu options and inflexibility with custom orders.
Cleanliness
The establishment was noted for being clean, contributing positively to the dining experience.
EW
eduardo wolf
5 days ago
1.0
I paid like 19? For this, I guess rent is high so the price will reflect! I couldnt justify the price. Pretty much Jack in the box quality. it was plane forgettable! The French fries were soggy had a chicken taste to them. feels like the fries were left out to long not fresh at all. Save your money find somewhere else to eat!
LR
Luis Ramos
Feb 1, 2026
2.0
Very slow service
BA
Britt Antoniw
Jan 19, 2026
3.0
The staff were super friendly but boy the menu is so limited now! I miss making your own burger with all the fixings. Not worth $20 for a combo now!
JD
John Doe
Jan 8, 2026
5.0
Happy Birthday Lauren!
This is one of my go to stops when I want something hardy delicious with a side of awesome friendly service. One of my favorites is their Rosemary garlic olive oil fries.
I like taking it to go or staying a bit and have a Silver Margarita 🍹
ML
M K Kevin Loh
Dec 25, 2025
4.0
Our server Andrea deserves more than the 5 stars. Not only did she explained things super well, she did everything with a smile. Having to work on Christmas day is definitely not fun but that didn't deter her from being extra charming.