At Papa Johns Pizza in Los Angeles, CA, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Los Angeles pizza for any occasion. Call us for pizza delivery in Los Angeles or stop by 11841 Wilshire Boulevard for carryout to order the best pizza in Los Angeles, along with breadsticks, wings, and more!
Numerous customers reported long wait times, poor customer service, and incorrect orders, leading to frustration and dissatisfaction.
Food Quality
Mixed reviews on food quality; while some praised the taste, others complained about undercooked or poorly prepared pizzas.
Staff Attitude
Feedback highlighted a range of staff attitudes, from friendly and helpful to rude and unaccommodating.
Pricing Concerns
Several customers found the prices to be high relative to the quality of food and service received.
Positive Experiences
Despite the negative feedback, some customers had positive experiences, praising specific staff members and the overall taste of the pizza.
JJ
jihad481
Feb 4, 2026
5.0
This is a great restaurant. The food is always how I order it. It also tastes wonderful. I want to give a shoutout to the staff especially Leydi and Martha. They are always helpful with anything.
BR
B “Nickname” R
Jan 30, 2026
1.0
This storefront just tried to give me a medium pizza that was stretched to a large. Then attempted to gaslight me by saying the "dough shrinks in the oven". I've ordered so many pizzas from Papa John's that I know how heavy a large pizza weighs. The moment i felt how light the box was, I opened it, saw the paper thin pizza that had been stretched to look large, and gave it back to the cashier for a full refund. Never returning to this location again.
TT
tsh
Nov 21, 2025
1.0
Its always nice to order a pizza and, you order gets double billed. Then someone tries to uses you card in Bentonville ar. Does use your card with these folks. They have a bad apple.
BS
Brooklyn Summers
Nov 10, 2025
1.0
So right now, if you look on Google under "Papa John's sales decline," you'll read a newly published article about the struggle Papa John's is having with sales.
Now I will tell you the reason why:
It's internal.
It's not the food, it's the employees, for example, this one in Santa Monica. If you order delivery, your either going to get cold pizza, undercooked pizza, WRONG pizza, over cooked pizza, delivered with the boxes UNSEALED, you call and will either be on hold for 35-45 minutes and clear fluent English isn't a strong point whatsoever at that particular location. There is literally SOMETHING wrong with every order, every time.
Solution:
Pizza Hut, Domino's, heck even Prime Pizza. Somehow, business flows smoothly at these places, the communication is clear, no 45 minutes waiting on the phone, the orders arrive correct and on time and it's evident that Papa John's has good product, but without the right employees to serve the product, sales will continue to decline. I got an XL pepperoni pizza, it had over 50 pepperoni slices on it!!!! Like, REALLY???? I tried taking off some but the cheese comes right off with it, before long I just threw the whole thing away because that was just an insane amount of pepperoni. Take pride in the food you prepare. If you don't, it clearly shows. I will NEVER buy anything else from this Papa John's location.
What are the delivery hours for Papa Johns Pizza at 11841 Wilshire Boulevard?
Papa Johns Pizza delivers Monday through Thursday from 10:00 AM to 12:45 AM, Friday and Saturday from 10:00 AM to 2:45 AM, and Sunday from 10:00 AM to 12:45 AM.
Can I order pizza for carryout from Papa Johns Pizza? What are the carryout hours?
Yes, carryout is available from 10:00 AM to 1:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Where is Papa Johns Pizza located?
Papa Johns Pizza is located at 11841 Wilshire Boulevard, Los Angeles, CA 90025, United States.
What products and menu items does Papa Johns Pizza offer?
Papa Johns Pizza offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages.
Does Papa Johns Pizza provide no-contact delivery service?
Yes, Papa Johns Pizza offers no-contact delivery to ensure safety and convenience.
How can I order Papa Johns Pizza online for delivery or pickup?
You can order online for delivery or carryout at https://www.papajohns.com/order/viewStoreMenu/ and also use their mobile apps available on iOS and Android.
Are there any deals or specials available at Papa Johns Pizza?
Yes, you can find current deals and specials by visiting https://www.papajohns.com/order/specials.
What nearby places are close to Papa Johns Pizza for visitors to check out?
Nearby attractions include Q's Billiard Club for pool and casual dining, Westside Dallas Cowboys Connection for sports events, and Hana Sushi for a sushi dining option.
How can the nearby Westside Dallas Cowboys Connection stadium help customers visiting Papa Johns Pizza?
The Westside Dallas Cowboys Connection stadium is nearby and can be a great spot for customers to enjoy a game or event before or after grabbing a pizza from Papa Johns Pizza.
Are there convenient transit or amenities near Papa Johns Pizza to make visiting easier?
Yes, there are several amenities nearby including pharmacies like Life-Care Home Health & Med, and beauty salons like Styles Beauty & Threading, which customers can visit along with ordering pizza.
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