CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Los Angeles is here with warmth and welcome. Panera Bread. Food as it should be.
My experience at this store was an absolute disaster. When I went to pick up my order, I learned that it had been given to someone else. When I told the young lady at the counter, she acknowledged the mistake and very politely said the order would be prepared again. Up to this point, there was no problem.
However, despite waiting an extra 10-20 minutes beyond what should have been the case, no explanation was given. While I waited silently, an adult woman came out of the kitchen and said my order had been cancelled. This is unacceptable.
I placed the order myself, I did not cancel it, and I never received it. Despite this, I was given a false explanation like, "We delivered the order to you." When I asked if they had seen the person who received it confirm it, they said, "No, I didn't." So how is it that the order was given to a random person?
The real problem here is trying to cover up the mistake and dismissing the customer with false information. While the young employee honestly admitted their mistake, it was extremely upsetting that this woman from the back tried to gloss over the situation with cunning and illogical lies.
Finally, realizing they couldn't fool me, my order was delivered, but the stress, wasted time, and disrespect were unacceptable. I hope this establishment has a manager who clearly explains to the relevant staff that trying to deceive customers is unacceptable.
With this kind of service, it's impossible to talk about customer satisfaction.
MH
Mel Haddad
5 days ago
5.0
Absolutely worth every penny
KD
Kinsey Dulcet
Dec 19, 2025
5.0
Awesome new location! Has breakfast in addition to delightful lunch options.
KM
Keith Matt
Dec 15, 2025
5.0
Huge thank you to Otto, the manager at this Panera Bread. He was incredibly welcoming and went out of his way to help me, even taking the time to walk me through the Panera Rewards mobile app.
MJ
Mave James
Dec 12, 2025
5.0
Panera Bread offers a diverse menu of freshly baked bread, sandwiches, salads, and soups made with quality ingredients. Known for its comfortable atmosphere and café-style service, it is ideal for casual dining, work meetings, or a quick, nutritious meal.
What are the operating hours of Panera Bread in Los Angeles?
Panera Bread is open Monday through Saturday from 6:00 AM to 9:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Panera Bread offer delivery services?
Yes, Panera Bread offers delivery services every day; hours for delivery match the store hours, except Sunday when they start at 7:00 AM.
What payment methods are accepted at Panera Bread?
Panera Bread accepts American Express, Cash, Discover, Mastercard, and Visa.
Where is Panera Bread located in Los Angeles?
Panera Bread is located at 864 N Vermont Ave, Los Angeles, CA 90029, USA.
Does Panera Bread provide options for dine-in and takeout?
Yes, Panera Bread serves dine-in customers and also offers takeout along with delivery, but does not have drive-through or curbside pickup.
What special menu items does Panera Bread offer?
Specialties include You Pick Two, Hand-Tossed Salads, Freshly-Baked Breads, Artisan and Specialty Breads, and Soup In a Breadbowl.
Are there any nearby coffee shops to Panera Bread for additional options?
Yes, Dunkin' is a nearby coffee shop where customers can explore more coffee choices before or after their visit to Panera Bread.
What entertainment venues are near Panera Bread?
Nearby entertainment options include Vermont Billiard & Pool Hall for pool games, Family Amusement Arcade, and Family Amusement Corporation which offers arcade and music selections.
Are there any dining options near Panera Bread for different cuisines?
Yes, nearby restaurants include Louisiana Famous Fried Chicken, Panda Express, Wingstop, Big Mama's & Papa's Pizzeria, El Pollo Loco, Golfo De Fonseca Restaurant, Vito's Pizza, and Cafe 50's for various dining experiences.
How can a customer place an order for pickup or delivery at Panera Bread?
Customers can order online for Rapid Pick-Up or delivery via Panera Bread's website, or through their Android or iOS apps for convenience.