McDonald's

3.8
3354 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
695 S Western Ave, Los Angeles, CA
90005, United States

Hours

Reviews

3.8
3,354 reviews
5 stars
1,510
4 stars
648
3 stars
527
2 stars
229
1 star
440

What are people saying?

AI-generated from recent customer reviews

Service Quality

While many customers praised the staff for being friendly and helpful, there were significant complaints about slow service and rude behavior from some employees.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported dirty tables and restrooms, indicating inconsistency in maintenance.

Food Quality

Customers had mixed experiences with food quality, with some enjoying fresh meals while others received stale or poorly prepared items.

Atmosphere

The atmosphere was described as busy and sometimes uncomfortable, with reports of homeless individuals in the area affecting the dining experience.

Order Accuracy

There were multiple complaints regarding order accuracy, including issues with mobile orders and incorrect items being served.
  • KF
    katie fay
    3 days ago
    1.0
    Absolutely insane. I cannot believe that I have to write this review. We were in line with my food already ordered. I already paid for my food through the McDonald’s app and they refuse to give my boyfriend the food. They said because you need to be in line before you order it. I don’t understand what’s the point of ordering through the app if I pay for it, go to pick it up and you haven’t even made the food and you refuse to give it to him. Now I have to wait 3 to 5 business days to get my money back No food no breakfast honestly, this is insane
  • CC
    Cesflo
    Nov 17, 2025
    3.0
    So expensive now, they wouldn't take mt order i had to do the kiosk then take the receipt to take to them to take my order they don't realize the more people depend on kiosk the less people are needed and then fired.
  • NN
    Natalie Nicole
    Nov 3, 2025
    5.0
    The girls running this McDonald's kick so much ass. It's so busy- not only are they getting orders out but they help resolve issues and help with additional requests (more ketchup, drink refills, bathroom codes etc). The atmosphere sucks because of McDonald's corporate. The mobile orders, kiosks, putting all drinks and condiments behind the counter and even the bathroom codes make it so every customer is just standing around one spot relying on the workers for EVERYTHING. This whole team kills is despite McDonald's doing everything they can to make this an unpleasant experience.
  • SI
    Sir Charles S Hall IV
    Nov 2, 2025
    1.0
    Meh-donalds. How do you mess up a sundae. Did the caramel machine break...
  • JR
    Jesse Rodriguez
    Oct 29, 2025
    5.0
    It was about 1:30pm it was full and I have to say they were fast very helpful with customer service and got the orders out the way...👍👍👍

Frequently Asked Questions About McDonald's

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:30 AM to 3:00 AM.

When is delivery available from this McDonald's?

Delivery is available daily from 6:00 AM to midnight.