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McDonald's

3.7
(3123 reviews)

Business Details

695 S Western Ave, Los Angeles, CA
90005, United States
(213) 384-6414
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
695 S Western Ave, Los Angeles, CA
90005, United States

Hours

Reviews

3.7
3,123 reviews
5 stars
1,390
4 stars
593
3 stars
494
2 stars
216
1 star
430

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences with service, ranging from friendly and efficient staff to rude and unhelpful interactions.

Food Quality

There were numerous complaints about food being undercooked, stale, or not fresh, alongside some positive remarks about specific items like fries.

Cleanliness

The cleanliness of the restaurant was frequently mentioned, with some customers noting dirty conditions and others praising the efforts to keep the place clean.

Order Accuracy

Many customers appreciated the accuracy of their orders, while others experienced significant delays and issues with their orders.

Accessibility Issues

Several reviews highlighted problems with accessibility and communication, particularly for customers with disabilities.
  • GK
    Göktuw Konuk
    Jan 31, 2026
    1.0
    bad workers, no restrooms
  • JC
    Juan David Campaña
    Jan 20, 2026
    5.0
    Best McDonalds in LA so far Good attention to the customers, I met a very pretty waitress with asian features 🙏
  • IG
    ilse giselle
    Dec 30, 2025
    1.0
    The food is always undercooked or burned. The managers and shift leads get mad and have an attitude when you bring it to their attention. They undercook the food to rush out the order and don’t care about food safety and temperatures. They never answer the phone.
  • KG
    Kevin Garcia
    Dec 25, 2025
    1.0
    Ring bell? I am deaf! That’s inappropriate. They are unprofessional and don’t care about “deaf discrimination “ they didn’t communicate and ignored me. They violated ada law federal! Due to communication! Accessibility!
  • JS
    Jeong Stransky
    Dec 19, 2025
    5.0
    I order from here a lot, and they have surprisingly good order accuracy. I don’t think they’ve ever gotten my order wrong. I don’t know what this location does differently, but they’ve managed to attract and retain very competent employees.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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