McDonald's

3.8
3370 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
695 S Western Ave, Los Angeles, CA
90005, United States

Hours

Reviews

3.8
3,370 reviews
5 stars
1,521
4 stars
649
3 stars
527
2 stars
230
1 star
443

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported slow service, long wait times, and poor handling of orders.

Food Quality

There were mixed reviews on food quality, with some customers receiving undercooked or stale items, while others praised the freshness of their meals.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including discrimination and poor customer service.

Cleanliness Concerns

Multiple customers noted cleanliness issues in the dining area and restrooms, affecting their overall experience.

Accessibility Problems

Some customers experienced difficulties with accessibility and communication, indicating a lack of proper accommodations.
  • IG
    ilse giselle
    Dec 30, 2025
    1.0
    The food is always undercooked or burned. The managers and shift leads get mad and have an attitude when you bring it to their attention. They undercook the food to rush out the order and don’t care about food safety and temperatures. They never answer the phone.
  • KG
    Kevin Garcia
    Dec 25, 2025
    1.0
    Ring bell? I am deaf! That’s inappropriate. They are unprofessional and don’t care about “deaf discrimination “ they didn’t communicate and ignored me. They violated ada law federal! Due to communication! Accessibility!
  • JS
    Jeong Stransky
    Dec 19, 2025
    5.0
    I order from here a lot, and they have surprisingly good order accuracy. I don’t think they’ve ever gotten my order wrong. I don’t know what this location does differently, but they’ve managed to attract and retain very competent employees.
  • TH
    Tori Hickman
    Dec 14, 2025
    2.0
    Took them over 20 mins to give me 2 sausage mcmufgins and still never got it watched other people that came way after me get there meals with big meals very disappointing and i used my points that i won’t be able to get back
  • CO
    Chalo Osorno
    Dec 3, 2025
    2.0
    Martes diciembre 02 realizó un pedido en mi casa por la app de Macdonal a las 09:06 minutos me dirijo a recogerla espero un momento para qué me atiendan le muestro a el joven que esta atendiendo pero todavía no esta la orden sigo esperando pasan 15 minutos todavía no esta la orden 9:40 me dicen que si prepararon la orden pero ya no esta se la dieron a otra persona o en pocas palabras se la robaron y que la culpa era mía 10 de la noche me hacen la entrega casi 1 hora no queda uno con ganas de volver a esos lugares

Frequently Asked Questions About McDonald's

What are the drive-thru hours for this McDonald's location?

The drive-thru is open daily from 4:30 AM to 3:00 AM.

When is delivery available from this McDonald's?

Delivery is available daily from 6:00 AM to midnight.