McDonald's

3.8
1482 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
5008 N Figueroa St, Los Angeles, CA
90042, United States

Hours

Reviews

3.8
1,482 reviews
5 stars
670
4 stars
315
3 stars
209
2 stars
85
1 star
203

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and disrespectful management, leading to a negative experience for many customers.

Order Accuracy

Many customers reported issues with incomplete or incorrect orders, indicating a consistent problem with order accuracy.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Food Quality

While some customers enjoyed the food, others complained about stale items and inconsistent quality, particularly with fries and desserts.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty tables and restrooms.
  • MS
    M S
    Dec 30, 2025
    1.0
    El lugar tiene un pésimo servicio al cliente siempre están con su mal carácter, cuando te toman la orden siempre la entregan incompleta siempre me falta algo y les reclamas y se enojan y te hacen caras como si te estuvieran regalando la comida cuando se les está pagando la comida, a demás de que demoran en entregarlas. El día de hoy 12/30/25 el manager Leonardo me DISCRIMINO que porque no habló el inglés y sus trabajadores no lo entienden bien ese fue su pretexto por sus errores al tomar la orden jamás me había pasado esto siendo un cliente frecuente de esta sucursal que Mal que sea un racista con su propia gente solo por no hablar el idioma del inglés. Deberían de darles cursos de atención al cliente y hacer algo por discriminar de esa manera a las personas que hablamos español
  • JG
    Jackie G
    Dec 3, 2025
    1.0
    The customer service offered here from the workers to the managers is horrible . I went in today to grab my son a grinch meal and they forgot to put the socks in . He was so excited for them and unfortunately wasn't given any. I come back to this location and was treated with such disrespect. I mentioned I had called prior to coming back and was asked to go to the front and would be given 2 pairs for the inconvenience. One of the young workers there gave me a dirty look and said "I didn't answer the phone so idk who she spoke to" and walked away , the gentleman that was at the register completely walked away . When a manger finally arrived and I began explaining he went on to say I was lying !!! Mind you I told him to feel free and check his cameras to check and he then said it's impossible my workers forgot to give you the socks. Again I repeated well if you don't believe me check your cameras he proceeded to shake his head and didn't offer a solution to a simple mistake his team made. At this point I was already upset , why would I possibly LIE for a pair of socks and why would I just try to come back to get a pair of socks , the drive back was already inconvenient as it was and then I get here and get treated this way. I called a different location and spoke to the manager TERESA and I'm thankful she corrected the problem and provided understanding and great communication and outstanding customer service! WILL NEVER BE RETURNING TO THIS LOCATION .
  • MS
    Maya Staples
    Dec 3, 2025
    5.0
    Ashley is Amazing 💗
  • LM
    luis martinez
    Nov 27, 2025
    4.0
    Para calmar el hambre está bien
  • MR
    Ming Rong
    Nov 4, 2025
    3.0
    No longer a fast food, alot slower than usually.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 5008 N Figueroa St, Los Angeles?

McDonald's is open from 6:00 AM to 11:00 PM every day of the week.

What are the delivery service hours for this McDonald's location?

Delivery is available from 5:00 AM to 11:40 PM on Monday to Wednesday and Sunday, and extended until 12:40 AM on Thursday to Saturday.