Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.5
2,966 reviews
5 stars
1,173
4 stars
487
3 stars
437
2 stars
244
1 star
625
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Customers frequently mentioned unsanitary conditions in the dining area and bathrooms, with reports of dirty tables and floors.
Food Quality
Mixed feedback on food quality, with some praising the taste while others complained about cold or improperly prepared items.
Staffing Issues
Many reviews noted that the location is severely understaffed, leading to chaotic service and long wait times.
Atmosphere
The atmosphere was described as chaotic and unpleasant, with complaints about the overall environment and customer experience.
- JCJean CoxNov 4, 20251.0Bad service The people are rude and the food is cold
- JRJuan RamirezOct 27, 20251.0This location is closed yet still taking online orders and charging people even though no one is working here.
- UEUchenna EdwardsOct 18, 20251.0Uber Drivers BewareIf you're heading to this McDonald’s , skip it. They're severely understaffed, wait times are brutal, and it’s a guaranteed headache. Save yourself the stress.
- ASAntoine SowellOct 12, 20255.0I got my food really fast and it was good no complaints good job crew
- AVAlejandra VelázquezOct 11, 20251.0They were closed in the front and their drive-through was packed as well as their lines very long and unorganized. Don’t come here unless you want your time wasted.
Frequently Asked Questions About McDonald's
What are the operating hours for dining at McDonald's on weekdays?
McDonald's is open from 4:30 AM to 1:00 AM Monday through Thursday, and until 2:00 AM on Friday.
When is the drive-thru at McDonald's available?
The drive-thru operates from 4:30 AM to 1:00 AM Monday through Thursday and Sunday, and extends to 2:00 AM on Friday and Saturday.
What delivery services does McDonald's offer?
McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
How can I place an order for delivery from McDonald's?
You can order delivery online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on iOS and Android.
What payment methods are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does McDonald's have drive-thru service?
Yes, McDonald's has a drive-thru available for customer convenience.
Are there public transit options near McDonald's at 501 W Imperial Hwy?
Yes, the Harbor Transitway/I-110/I-105 Green Line Station and Metro Rail - Harbor Freeway Station (C) are nearby and can help you reach McDonald's easily.
What nearby restaurants can I visit around McDonald's at 501 W Imperial Hwy?
Nearby dining options include Wingstop, The Boil Daddy, Pepper's Jr., and Jack in the Box for a variety of fast food and seafood choices.
Are there convenience stores or gas stations close to McDonald's?
Yes, ExtraMile and Chevron are nearby convenience stores and gas stations you can visit before or after your meal at McDonald's.
What is McDonald's social media presence?
McDonald's is active on X, Instagram (@mcdonalds), TikTok, Facebook (https://www.facebook.com/114130211942316), and Twitter (@McDonalds).