McDonald's

Reviews

• AM

  art martinez

  Nov 12, 2025
  2.0
  I haven't seen so many unhappy anti-social employees in one place. To be greeted with "yes?" interested of at least a "hi" is a bit off putting. Food was ok everything else was pretty bad.
• KE

  Kushie Edgar

  Nov 10, 2025
  4.0
  Worse service ever
• ML

  Mireya Lara

  Nov 3, 2025
  1.0
  Employees are to busy talking instead of greeting their customers. I place my breakfast order online and on time. I ended up with no breakfast because they said they didn't see my order. I gave them the order # and said breakfast is now over. My son was so upset and left crying because all we went for was a pick up. Manager didn't even care to help or offer at least a cheese burger for my son to make it up. Kids are the restaurant number #1 customer and my was very upset.
• TW

  Tommy Wong

  Oct 30, 2025
  3.0
  It's kind of hard to rate fast food since most of them it's more of a treat for a craving or a get eating out of the way for something else going on, regardless of the situation it serves its purpose but why would they screw up the order so frequently when using the drive through...
• IR

  I Leave Honest Reviews

  Oct 18, 2025
  1.0
  *CAUTION with the Monopoly items. I haven't been to this location in over a year, and I'm glad it's no longer my go-to location. I ordered via mobile app & selected the "Monopoly" option for some nostalgia. Quarter pounder and large drinks were designated a Monopoly piece & I ordered both - so 2 pieces total. I go up to the window and get my order and noticed the large drink did not have a piece - I had to ask for it, which feels a lot like theft if you make it a habit to ONLY give the pieces when they are asked for it. The purchase of the items under the Monopoly menu should imply you want the piece, but I guess common sense was missing today. The quarter pounder was also missing a piece, so I requested for it as well. I was told it did not qualify for the piece. The manager took over since it seemed the employee was confused & he told me it does not qualify & it has to be a digital order. I had him explain what digital was because I told him I ordered through the app. Not only did he have me show him on the app, which I find odd since the manager should know menu items, but he still could not bring himself to apologize. In fact, he doubled down stating that he will only honor it this once, which I find wild - all because he didn't want to admit it may have been a system error or oversight on their part. I could never respect a person who doesn't know how to take accountability. I found it to be a cringe experience for the employee who was obviously confused by the situation. What could've been a coachable/humbling lesson in great customer service turned into a show of ego & the employee didn't learn a thing other than second hand embarrassment. Never coming back.

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