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McDonald's

3.6
(2246 reviews)

Business Details

(323) 256-0956
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3124 N San Fernando Rd, Los Angeles, CA
90065, United States

Hours

Reviews

3.6
2,246 reviews
5 stars
890
4 stars
442
3 stars
355
2 stars
151
1 star
408

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and poor customer service from staff.

Food Quality

Many reviews mentioned that the food was not fresh, with complaints about cold items and incorrect orders.

Cleanliness

Several customers noted unsanitary conditions, particularly in restrooms and dining areas.

Staff Attitude

Multiple reviews highlighted rude or unprofessional behavior from employees, impacting the overall customer experience.

Operational Problems

Customers experienced issues with order accuracy, understaffing, and confusion regarding the ordering process.
  • JP
    Joseph Peraza
    2 days ago
    1.0
    I purchased a happy meal and big Mac Combo and the guy giving out the meals at drive thru wanted to see my receipt as mentioned that they were making a lot of mistakes and of course made one more with my order even after checking giving water instead of sprite, called location and asked to go back, I told them that the customer service is the worse, do not recommend this McDonald's location.
  • JC
    John C
    Feb 10, 2026
    5.0
    Made a quick stop using the mobile app. Order was ready quickly and was correct. Server was very friendly.
  • JM
    Jorge Mendez
    Feb 3, 2026
    1.0
    Manager Gaby literally kicked me and my friends out of the store around 10:50pm on 2/2/2026. We had a good amount of food left to finish and we told her that she said she didn’t care and that we had to leave because she had to close the store. Besides that nobody was at the front to help out with our order. This isn’t fair and we had to throw our food away because we couldn’t take it to go. Definitely will not come back to this place again situation could have been handled better instead of telling us to leave.
  • JM
    Jessica Annette Lopez Morones
    Feb 2, 2026
    1.0
    The employee at the front counter was rude. Let’s start with the misleading signs on the restroom doors that say something like “Locked. Please ask employee for key.” There is no key. The doors are always open. I went to ask Miraflor(?) at the front counter and she waved her hand in my face. She asked me to do a receipt survey and I begs to do so until she took MY phone out of my hand and begin to give HERSELF 5/5 on all services and refused to hand my phone back until she finished.
  • CC
    Carlos
    Jan 31, 2026
    1.0
    Nobody at front one guys told me to order at the kiosk but the don't take cash 20 minutes and wait

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's drive-thru at 3124 N San Fernando Rd, Los Angeles?

The McDonald's drive-thru is open 24 hours a day, seven days a week at 3124 N San Fernando Rd, Los Angeles.

Is the McDonald's location at 3124 N San Fernando Rd open for in-store dining or delivery?

This McDonald's location is closed for in-store and delivery services but offers 24/7 drive-thru service.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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