McDonald's

3.6
2225 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3124 N San Fernando Rd, Los Angeles, CA
90065, United States

Hours

Reviews

3.6
2,225 reviews
5 stars
889
4 stars
442
3 stars
352
2 stars
148
1 star
394

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.

Food Quality

Customers expressed dissatisfaction with food quality, including cold items and food that made them ill.

Staffing Issues

Frequent mentions of understaffing and lack of employees at the counter contributed to long wait times and poor service.
  • GR
    Gustavo Ruano
    Nov 14, 2025
    5.0
    Clean . Polite employees
  • EB
    Esperanza Borgel
    Nov 9, 2025
    5.0
    Es excelente la comida y la atención mejor todavía
  • RS
    Richard S.
    Nov 3, 2025
    1.0
    7PM and no service, was waiting at the cash register to place my order but left after 10 minutes of waiting with no employee in sight. What a shame this McDonalds is run by such managers and employees..
  • HP
    Hope Pineapple
    Oct 26, 2025
    1.0
    I’ve been going here my whole life but this place is so horrible now, you can’t see the kitchen anymore. That’s sketchy! Plus that’s where I think all the employees are hiding because no one was at the counter. I order and asked to please substitute the egg for a round egg and nope. Took way too long to even get the food. Don’t even think it’s worth it anymore if the price for the meals is basically the same as Dennys.
  • JO
    Jnfr Orz
    Oct 23, 2025
    1.0
    The food was disgusting! It got me sick. I had to go to the ER. They served me a rotten egg mc muffin

Frequently Asked Questions About McDonald's

What are the operating hours of the McDonald's drive-thru at 3124 N San Fernando Rd, Los Angeles?

The McDonald's drive-thru is open 24 hours a day, seven days a week at 3124 N San Fernando Rd, Los Angeles.

Is the McDonald's location at 3124 N San Fernando Rd open for in-store dining or delivery?

This McDonald's location is closed for in-store and delivery services but offers 24/7 drive-thru service.