Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms, affecting the overall experience.
Speed of Service
While some customers praised the fast service, others experienced long wait times, especially in the drive-thru.
Food Quality
Feedback on food quality was mixed, with some customers enjoying their meals while others complained about undercooked or soggy items.
ZZ
Zipporah
Dec 26, 2025
1.0
I ordered a large fry from the drive through but unfortunately once i received the fries the box wasn’t even half way filled.
DG
David Gomez
Dec 23, 2025
5.0
Everything was great but the homeless hanging out. One guy with his dog standing near drive thru window #1. Very intimidating and uncomfortable.
SL
Stephanie Love
Dec 18, 2025
2.0
The current manager today 12/18 @ 11:50a has an attitude problem. For a manager she lacks customer service skills, rolling your eyes at customers is unprofessional.
FV
fred v
Dec 17, 2025
1.0
The worst customer service and probably the worst overall McDonald's in the area. Manager named Edin put absolutely zero effort to resolve an issue that their system was having. Pathetic. I'll drive to the next McDonald's over, thank you very much.
MO
Maria Ortiz
Dec 7, 2025
5.0
Me gustó mucho la atención, es la primera vez que comento sobre un McDonald's, y realmente me gustó el customer service que me brindó Manal y el sabor de las hamburguesas en esta ubicación sabe mucho mejor que otros McDonald's.