McDonald's

3.7
2820 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4000 S Figueroa St, Los Angeles, CA
90037, United States

Hours

Reviews

3.7
2,820 reviews
5 stars
1,243
4 stars
514
3 stars
438
2 stars
187
1 star
438

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, inattentive, and unhelpful.

Food Quality

Many customers reported receiving cold or old food, with frequent complaints about incorrect orders and missing items.

Cleanliness

Several reviews mentioned unsanitary conditions, particularly in restrooms and dining areas.

Wait Times

Customers frequently expressed frustration over long wait times in both the drive-thru and inside the restaurant.

Mixed Experiences

While some customers had positive experiences with food quality and service, these were overshadowed by the negative feedback.
  • BT
    By yours truly
    2 days ago
    1.0
    Open until 3:30am but it closes at 2:30 am. Mcdonalds truly is dying.
  • SH
    Sophia Hernandez
    Dec 18, 2025
    1.0
    Caramel frape and Milk shake Pure water...french fries no salt and cold... The only good thing(sadly) Women restroom work... Căușe not the men..🥴 Not going here în a while
  • SH
    Sofia Hernández
    Dec 15, 2025
    1.0
    Customer service is terrible, i had a 10 hr shift at work and wanted to eat something before going home, i ordered at the kiosk and i was in line waiting to pay, the cashier saw me and just ignored me. After a few minutes they gave me my food and they didn’t have ketchup that day, and 35 minutes before closing they asked me to leave because they were going to close and clean,bi only had like 10-15 minutes eating, so I couldn’t enjoy my food, I wasted time and money. Definitely I’m never going back…
  • AR
    Alejandro Ramos
    Dec 7, 2025
    1.0
    The personal was so rude , I was standing in the counter smiling hope someone take mi order and 3 workers just saw me and ignored me. when finally they pick up my ticket the guy was talking on whispers and barely understand what he saying. I never going back , this people thinks they owned the place.
  • HG
    Henry Galdamez
    Dec 6, 2025
    1.0
    Just left this McDonald’s. I had a mobile order and was waiting in the stall for about 15 minutes and saw a car that showed up within the last couple minutes get their order first. My GF went in and our order was just sitting there on the counter and the lady gave her this passive aggressive here ya go tone. Definitely not coming here agin.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's on weekdays?

McDonald's is open from 4:30 AM to 3:30 AM from Monday to Friday.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's has a drive-thru that operates daily from 4:30 AM to 3:30 AM.