Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
1,855 reviews
5 stars
836
4 stars
330
3 stars
263
2 stars
125
1 star
301
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Order Issues
Many customers reported problems with their orders, including missing items, incorrect orders, and long wait times.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and overall cleanliness concerns.
Food Quality
Customers expressed dissatisfaction with the quality of food, describing it as cold, stale, or not meeting expectations.
Staffing Problems
A common theme was the restaurant being understaffed, leading to slow service and disorganization.
- BFBeth Fradkoff3 days ago5.0Great for fast food
- C1Cristero 1Nov 17, 20251.0The server was unpleasant and stingy with the condiments, either that or she doesn't know how to count. Will not be returning indefinitely.
- CRClaudia RamosOct 25, 20251.0I just placed an app order. I go to the drive through and they tell me they dont have any order. Mind you they knew they are having app problems but failed to mention or offer any help in the drive through. I got charged. I walk inside to show them and they apparently cant do anything. They told me in person that they have been having app issues. This was not informed to me when I was in the drive through trying to pick up the order. All I was told to do is come back in 2 days if I dont get refunded. This is ridiculous. I will definitely dispute the charge with my bank.
- SSSandraOct 16, 20252.0slow angry servers, restroom was a bit dirty, the restaurant smelled bad, servers were all hispanics they were speaking spanish only.
- NMNicole MayraOct 2, 20251.0I’d like to share my experience with this Mc Donald’s on Sunset Blvd. I literally love using the App when I need to order something quick that I just need to quickly pick up and in a hurry. So I went ahead I ordered through the app, I was close to sunset location. Upon getting there it parked, when straight to the counter with my order number for pick up. When I got there only three workers in the front, one handling the drive thru, the other one packing and getting orders bagged, there was another person assisting with packing and cashier. Aside from the two people in the back cooking the food. I waited literally 1hour standing there waiting for my order to finally be ready. The lady manager was on her phone, she looked stressed, was looking very moody. There was another lady, looked confused and didn’t know where to start everyone just looked like they had no idea what they were doing, terrible customer service” you guys need more employees”! Your service sucks as that’s why there is an app to use the app for faster service, it was bad.
Frequently Asked Questions About McDonald's
What are the regular opening hours for McDonald's at 4348 Sunset Blvd, Los Angeles?
McDonald's is open daily from 4:30 AM until 3:30 AM the next day.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, delivery is available daily from 4:15 AM to 3:15 AM through their online platform.
Is there a drive-thru service available at this McDonald's location?
Yes, the drive-thru is open daily from 4:30 AM to 3:30 AM.
What payment options are accepted at this McDonald's?
They accept AMERICANEXPRESS, ANDROIDPAY, APPLEPAY, CASH, DISCOVER, MASTERCARD, and VISA.
What services can customers expect at this McDonald's?
Services include DriveThru, GiftCards, McDelivery, MobileOffers, MobileOrdering, and WiFi.
Where can I find the full menu for this McDonald's?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Can I order McDonald's easily using a mobile app?
Yes, you can order using the McDonald's App available on iOS and Android, or through their quick order link online.
Is there nearby public transit or places of interest to help locate this McDonald's?
Nearby landmarks include the Figure 8 Mural and UC-Housing Inc., which can help guide you to McDonald's on Sunset Blvd.
What other dining options are near the McDonald's at 4348 Sunset Blvd?
Nearby dining includes Dinosaur Coffee, Ma'am Sir (Filipino restaurant), Sunset Sushi, Junkyard Dog Bar & Grill (vegan), and Garage Pizza.
Are there entertainment venues close to this McDonald's for after your meal?
Yes, Full Frontal Disco, Planet Queer, Akbar, and Dirty Dirty House Club (DDHC) are nearby places offering music and nightlife.