McDonald's

3.7
1873 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
4348 Sunset Blvd, Los Angeles, CA
90029, United States

Hours

Reviews

3.7
1,873 reviews
5 stars
841
4 stars
330
3 stars
265
2 stars
124
1 star
313

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and unhelpful responses to inquiries.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and problems with app orders not being recognized.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty restrooms and unkempt dining areas.

Speed of Service

Customers frequently complained about slow service, particularly during peak hours, with some waiting over 30 minutes for their orders.
  • BW
    Brendan Wallace
    1 day ago
    1.0
    Super rude drive through guy who couldn’t understand what we ordered and got it all wrong and then rushed us through, I can’t believe how bad McDonald’s has become…just go hungry if this is your only option, whatever they gave us instead is not something I’d even feed my dog.
  • JG
    Jennyfer Gonzalez
    Dec 22, 2025
    1.0
    Keeps on forgetting items First time whole 10 piece nuggets then put a patty in the 4 piece nugget box when I ask for 4 nuggets and now a burger this place sucks
  • AZ
    Arthur Z
    Dec 22, 2025
    1.0
    The absolute slowest McDonald's location I've ever ordered from. If you come here during the week and during lunch, I pity you and I hope you have at minimum 20 minutes to wait for your order. I don't know what the deal here is, if they are undermanned but if you're coming here expecting "fast food" then you may wanna look elsewhere.
  • ES
    E S
    Dec 22, 2025
    1.0
    This is the most disgusting service I've ever encountered. Right now, I calmly and in a good mood drove to this restaurant at this address. The time is 11:30 pm, 12/21/2025. I drove up in my car after placing an order through the McDonald's mobile app. I pulled up to the drive-thru and the cashier asked me to wait over the speaker, even though there was no line and it was already late. I waited, told the cashier my order number, and she, without listening to what I wanted to say next and that I had another order, ended the conversation. Then I drove to window 1, no one printed a receipt, and the cashier wasn't there. I drove to window 2, where I was met by a very rude woman, probably high or clearly in a bad mood. She gave me my order, but two sauces that I had added to my order and paid for were missing. I told her that I had a second order, and she, without listening, ended the conversation; at this point she started whistling and was already unhappy, even though she was in the wrong! She asked me to drive to window 3 and that the second order would be waiting there. While I was waiting for the order, I discovered that the first order was missing the sauces. I waited 10 minutes until they finally gave me my first McChicken and I told her that the sauces were missing from the first order... she slammed the window shut, whistled again, and left... I'm standing there waiting, 4 cars have already received their orders and driven away to eat. I'm still standing there waiting, without sauces, without napkins... then I backed up to window 2... she opened the window and with a displeased look started yelling at me that the sauces are extra... Madam, if you're crazy, that's your problem. Not only did you miss this the first time, failing to give me what I paid for, but even after I reported it, without even bothering to investigate, making me wait, you started offering me to buy them again. When I started explaining that I had already paid for them, you quickly gave me two wrong sauces, slammed the door shut and left... calling another person who started yelling at me... You idiots, go get some help. I am not obligated to be responsible for your moods and your problems. Tomorrow I will be writing an official complaint to McDonald's. Simply because your behavior is disgusting. Such rudeness!!!
  • RY
    Resul ylz Yildiz
    Dec 13, 2025
    1.0
    The employees at this business are scamming customers. I ordered through DoorDash, and although my order wasn't ready, it was marked as "ready" in the system. When the courier arrived, the order was gone. This seems like a deliberate act. They are wasting both the customer's and the courier's time. They think they're so clever, but this is clearly abusing the system. I will report this to DoorDash and the relevant authorities. No one should have to suffer because of businesses like this.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 4348 Sunset Blvd, Los Angeles?

McDonald's is open daily from 4:30 AM until 3:30 AM the next day.

Does this McDonald's offer delivery services and what are the delivery hours?

Yes, delivery is available daily from 4:15 AM to 3:15 AM through their online platform.