McDonald's

3.6
1812 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2215 W Martin Luther King Jr Blvd, Los Angeles, CA
90008, United States

Hours

Reviews

3.6
1,812 reviews
5 stars
714
4 stars
361
3 stars
272
2 stars
142
1 star
323

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with reports of rudeness and unhelpfulness from staff, particularly management.

Food Quality

Several customers complained about cold food, missing items, and overall dissatisfaction with the quality of the meals.

Cleanliness

Some reviews praised the cleanliness of the establishment, while others noted issues with sanitation and maintenance.

Order Accuracy

There were multiple instances of incorrect orders and issues with mobile order fulfillment, leading to customer frustration.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some reporting waits of over 30 minutes.
  • YL
    yaya lowks
    Dec 2, 2025
    1.0
    I try to order the grinch meal on the app and kios but it didnt let me i asked the guard if this location had them so he asked someone and they said yes we have them i asked for cashier help and a young black man was about to take my order but then he went to the back came back and said we dont have none...so i proceed to make a mobile order as i waited for my order another guest came in asking for help aswell and the guy went to the back asked the "manager" and proceeds to sell her the meal...so is it to certain people only?...I felt ignored, laughed and dismiss i asked the employee for the managers name and he went to the back and ask her for her name...then he comes back whispers "Claudia" as a regular customer i always try to give this location a chance but something always happens ive never complain but enough is enough.the only nice person was the hispanic security guard. I didnt get a receipt so the cashier just printed a random one so i can get the store number cause he didnt know it..as im sitting i see 2 employees clocking out and walking out with the meals .. Very disappointed it really isnt about the meal i still ended up ordering is more about the customer service and the way they made me feel before leaving i asked the manager for her name and she said it was "Stella" so now im getting wrong information from the cashier why? Cause i said i was going to call customer service smh! How professional and what a service sadly this is my local mc donalds it always fails i try to give it a chance and same old same hope someone does something about it.
  • KK
    Kevin Kauffman
    Nov 23, 2025
    5.0
    Excellent location. From this trip, I say this McDonald locations franchises and corporate strive to offer. Cleaning and clean location. Employee double checked my order. Fresh and fast. Great job!
  • JH
    Juan c hurtado
    Nov 8, 2025
    2.0
    I would not write home about it. Too small, no place to seat comfortably.
  • KQ
    Kathy Queen
    Nov 3, 2025
    1.0
    Store Manager Stella Morales was Very rude to Me Katherine Barrios i was helping my community on keeping great Customer Service Working with Uber Eats . She asked me to share my phone. And wanted to slide my order with her finger today Monday November 3 at 9:30am and she said that she is verifying by her sliding the order to be completed . Please remove her from store manager and bring some one who really wants to work and knows her rules on customer service . I canceled the order for my safety and unfortunately today they had inspection and they passed with a fake 💯 super rude and not educated
  • EJ
    Egypt Johnson
    Oct 31, 2025
    1.0
    I asked for a cup of ice lady pretended to not hear me clearly ask. Then proceeded to help other people while speaking Spanish. I would say maybe she did y hear me or notice but it’s Halloween and I’m dressed as Snow White so.

Frequently Asked Questions About McDonald's

What are the regular store hours for this McDonald's location?

This McDonald's is open daily from 4:30 AM to 1:00 AM.

What are the delivery hours for this McDonald's?

Delivery is available daily from 5:00 AM to 11:30 PM, except on Friday and Saturday when delivery extends until 1:30 AM.