Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
2,672 reviews
5 stars
1,225
4 stars
487
3 stars
388
2 stars
172
1 star
400
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, disorganization, and rude staff, particularly during busy hours or at night.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or stale items, incorrect orders, and overcooked meals.
Cleanliness
Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty conditions and the presence of homeless individuals.
Positive Experiences
Despite the negative feedback, some customers praised the friendly service and good food, particularly during less busy times.
Order Accuracy
Many customers experienced issues with incorrect orders, missing items, and poor handling of mobile or curbside orders.
- HGHermilo GonzalezOct 27, 20251.0Pilar (women) (manager let me know that was her name?!) a worker was confusing on purpose. Even on my receipt there was no staff name. Really weird and bothersome vibe. Treated me like a drive thru customer at the register.
- YYYamiOct 24, 20255.0It’s usually full but it’s worth it the fries are so good chicken nuggets perfect temperature and don’t worry the ice cream machine works
- RDRadioVision DeCristoSep 24, 20255.0Buen Servicio Para Llevar
- JPJose PizanaSep 17, 20254.0I've been coming to this location since I was a child. Always busy but the team somehow makes things work. I do, however, have a complaint. I currently am locked out in the patio and I've been trying to get someone's attention to help me but no one has yet to help.
- CRChristine RiosSep 2, 20254.0Always a full house in this location. Parking is hard to find in the lot the runs around the building. Kiosks for ordering and no one person at the register. Table service at times otherwise you are called by order number to the counter to pick up your order. Refills on drinks are hard to come by, otherwise a long wait to be noticed. Food is on point and tastes fresh as most other McDonald chains. Restroom has codes and eating area is cleaned regularly. Not any visible homeless hanging out inside either....that's always a plus!
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 245 N Soto St, Los Angeles?
McDonald's at 245 N Soto St is open 24 hours every day of the week, Monday through Sunday.
Does this McDonald's location offer drive-thru service?
Yes, this McDonald's location has a drive-thru that operates 24 hours daily.
Can I order delivery or curbside pickup from this McDonald's?
Yes, McDonald's at 245 N Soto St offers delivery, same-day delivery, curbside pickup, and no-contact delivery services.
What payment options are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there an app I can use to order from McDonald's at this location?
Yes, you can order using the McDonald's App available on both iOS and Android.
Where can I find the menu for this McDonald's location online?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
What are some nearby hotels if I'm visiting McDonald's at 245 N Soto St?
Nearby hotels include Hotel Antonio and Hotel Barato, which are convenient if you're visiting the area.
Are there transportation services near this McDonald's?
Yes, Taxi Yellow Cab All Star Service Boyle Heights provides taxi and airport shuttle services nearby, helpful for getting to and from McDonald's.
What nearby restaurants could I visit before or after McDonald's?
Nearby restaurants include La Michoacana Boyle Heights, King Taco, Mi Jacalito, and George's Burger Stand offering various cuisines.
Does this McDonald's have WiFi and mobile ordering services?
Yes, this location offers WiFi, mobile ordering, mobile offers, and McDelivery services for customer convenience.