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McDonald's

3.7
(2345 reviews)

Business Details

2838 Crenshaw Blvd, Los Angeles, CA
90016, United States
(424) 471-2999
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2838 Crenshaw Blvd, Los Angeles, CA
90016, United States

Hours

Reviews

3.7
2,345 reviews
5 stars
1,035
4 stars
471
3 stars
365
2 stars
161
1 star
313

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly at the drive-thru and front counter.

Cleanliness

While some customers noted cleanliness, others reported dirty bathrooms and sticky floors, indicating inconsistency in maintenance.

Food Quality

Feedback on food quality was mixed; some enjoyed fresh meals while others received old or improperly prepared items.

Ordering Experience

Many customers expressed frustration with the kiosk ordering system, citing it as slow and inconvenient, especially for those unfamiliar with technology.

Customer Engagement

Instances of friendly and helpful staff were noted, but negative experiences with specific employees were also highlighted, affecting overall customer satisfaction.
  • YK
    Yy Kk
    2 days ago
    5.0
    Very kind here the lady
  • EY
    Erik Yamamoto
    6 days ago
    5.0
    This lace is so nice and clean. Love to go there all the time!
  • AR
    Adrienne Medina (ROSE)
    Feb 22, 2026
    5.0
    The employees are super fast in taking the orders and getting your food to you!! Love it
  • DJ
    David Jordan
    Feb 1, 2026
    1.0
    I ride a motorcycle and I pull up in the drive thru for a night snack and they say they can’t serve me cause it’s store policy but Ive been here a couple times with the same bike and gotten my food no problem. What’s going on here? Couldn’t even get. Refund on my order and the guy working the late night drive through shouldn’t be working there at all
  • SP
    SeanParis PC
    Jan 23, 2026
    5.0
    If I could give a 10 star rating, I would for certain. Ordered breakfast before our 5hr drive. We choose to to dine in and ordered at kiosk and paid at the counter. There was a line of maybe 4 but within our completed order by the time we paid we were practically next. Cashier Sidel got the payment and within 7 mins our order was out FRESH. You could tell it was cooked to order we had no complaints. It was diverse customers and even with those who seemed to be homeless they were even on their best behavior and treated the establishment well. The place was also clean with a man in an orange vest keeping things tidy. Just know as a man from the East Coast and the south at that I greatly appreciated. Made my day

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 4:15 AM to 3:30 AM the next day.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:30 AM to 3:15 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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