McDonald's

3.8
2501 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2838 Crenshaw Blvd, Los Angeles, CA
90016, United States

Hours

Reviews

3.8
2,501 reviews
5 stars
1,137
4 stars
503
3 stars
380
2 stars
163
1 star
318

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and unhelpful staff, particularly at the drive-thru and kiosk ordering systems.

Cleanliness

Multiple reviews highlighted concerns about dirty facilities, including bathrooms and dining areas, impacting the overall experience.

Food Quality

There were mixed reviews on food quality, with some customers enjoying fresh items while others complained about undercooked or poorly prepared food.

Customer Experience

Several customers noted positive interactions with specific staff members, but overall customer service was described as lacking, with some employees displaying poor attitudes.

Operational Issues

Customers expressed frustration with the lack of drink refills, charging for bags, and the overall management of the location, suggesting a need for better operational practices.
  • PC
    Patricia Fuentes Calderon
    3 days ago
    5.0
    Vicky la chica que nos atendió fue súper amable, los baños súper limpios, con una aroma a fresco …
  • TW
    toni washington
    Nov 10, 2025
    5.0
    The Egg Mac Muffin was perfect. The muffin was toasted around the edges just like I remembered back in the 70s. Staff was pleasant and courteous.
  • NY
    Noel Yambao
    Nov 7, 2025
    2.0
    kiosk doesn't help. this is called fast food. it take to 30 min to have my order
  • MH
    Mike Hong
    Oct 31, 2025
    1.0
    This McDonald's is the worst place ever. The staff ignore customers when they call them and don't respond. They just chat amongst themselves and don't do any work. Don't go here.
  • MM
    Mari Baigorria (Mari)
    Oct 28, 2025
    1.0
    Everything is under repair and they're under stocked on most drink flavors.

Frequently Asked Questions About McDonald's

What are the operating hours of this McDonald's location?

This McDonald's is open daily from 4:15 AM to 3:30 AM the next day.

Does this McDonald's offer delivery services?

Yes, delivery is available daily from 4:30 AM to 3:15 AM.