Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.
Food Temperature
Many reviews mentioned receiving cold food, indicating issues with food preparation and timing.
Staff Attitude
Customers frequently noted unprofessional and dismissive behavior from staff, particularly from management.
Order Accuracy
A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.
Cleanliness
Several customers commented on the dirty conditions of the restaurant, affecting their overall experience.
KK
KeKe
4 days ago
1.0
I ask for strawberry & grape jelly they throw in old open jelly strawberry jelly not grape at all.. then I ask for Carmel ice coffee , I ask the lady can I have more sweetener she told me to go to next window , they pump vanilla syrup in a cup.
HG
h g
6 days ago
1.0
I order on the app and when I get there there's 2 people infront of me waiting to order, takes 10 minutes for me to pull up and tell them my code, tells me to pull up to the window and I do and they tell me to pay, dude says I never gave him the code.
So now I have to wait another 10 minuted for my food???
Disgusting customer service.
DJ
D J
Nov 16, 2025
5.0
After having a meal with my mother in Irvine, we stopped by Costco on the way home to get gas, and the vanilla soft-serve cone we had as a little dessert was absolutely amazing!
LM
Lui Marquez
Nov 9, 2025
5.0
Great service from Jorge! Food was fresh, order was correct, and everything came out fast. One of the best McDonald’s experiences I’ve had.
DV
Dmitry Vavrysh
Nov 8, 2025
5.0
iconic location. the best tasting mcd ive had. the coke does not smell like chlorine and quarter pounders are fire. thank you owner and workers of this location 💪
wow, read all the bad reviews. maybe i got lucky bc my orders were on point. i drove through
What are the regular operating hours for McDonald's at 1800 S Western Avenue, Los Angeles?
McDonald's is open daily from 4:30 AM to 3:30 AM the next day.
Does this McDonald's location offer drive-thru service?
Yes, the drive-thru is available every day from 4:30 AM to 3:30 AM the next day.
Can I order delivery or curbside pickup from this McDonald's?
Yes, this McDonald's offers curbside pickup, delivery, same day delivery, and no-contact delivery services.
What payment methods are accepted at this McDonald's?
They accept American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Where can I order McDonald's food online for delivery or pickup?
You can place orders online at https://mcdonalds.order.online/business/-5579 or use the McDonald's app available on iOS and Android.
Does McDonald's offer any loyalty or rewards program?
Yes, McDonald's has the MyMcDonald's Rewards program where you can earn points for free food. More information is available at https://www.mcdonalds.com/us/en-us/mymcdonalds.html.
What nearby medical facilities or pharmacies can customers visit around McDonald's at 1800 S Western Avenue?
Nearby medical places include Smith Pharmacy, Washington and Western Medical Group, QTC Medical Group and Alpine Medical Group, and United Dental Office.
Are there other fast food or dining options close to this McDonald's location?
Yes, customers can also find WaBa Grill, Subway, Kay Kay Chinese Food, and Chin's Teriyaki BBQ Chicken nearby for different dining choices.
Which public services or government offices are near McDonald's at 1800 S Western Avenue?
Nearby public services include the Los Angeles City Council and the Herb J. Wesson Councilmember 10th District Office.
Can I use free WiFi at this McDonald's and what other services are provided?
Yes, this McDonald's provides free WiFi along with services like Drive-Thru, Gift Cards, McDelivery, Mobile Offers, and Mobile Ordering.