McDonald's

3.6
2117 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1800 S Western Avenue, Los Angeles, CA
90006, United States

Hours

Reviews

3.6
2,117 reviews
5 stars
861
4 stars
408
3 stars
302
2 stars
142
1 star
404

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely poor service, including rude staff, long wait times, and incorrect orders.

Food Temperature

Many reviews mentioned receiving cold food, indicating issues with food preparation and timing.

Staff Attitude

Customers frequently noted unprofessional and dismissive behavior from staff, particularly from management.

Order Accuracy

A significant number of reviews highlighted problems with order accuracy, including missing items and incorrect modifications.

Cleanliness

Several customers commented on the dirty conditions of the restaurant, affecting their overall experience.
  • KK
    KeKe
    4 days ago
    1.0
    I ask for strawberry & grape jelly they throw in old open jelly strawberry jelly not grape at all.. then I ask for Carmel ice coffee , I ask the lady can I have more sweetener she told me to go to next window , they pump vanilla syrup in a cup.
  • HG
    h g
    6 days ago
    1.0
    I order on the app and when I get there there's 2 people infront of me waiting to order, takes 10 minutes for me to pull up and tell them my code, tells me to pull up to the window and I do and they tell me to pay, dude says I never gave him the code. So now I have to wait another 10 minuted for my food??? Disgusting customer service.
  • DJ
    D J
    Nov 16, 2025
    5.0
    After having a meal with my mother in Irvine, we stopped by Costco on the way home to get gas, and the vanilla soft-serve cone we had as a little dessert was absolutely amazing!
  • LM
    Lui Marquez
    Nov 9, 2025
    5.0
    Great service from Jorge! Food was fresh, order was correct, and everything came out fast. One of the best McDonald’s experiences I’ve had.
  • DV
    Dmitry Vavrysh
    Nov 8, 2025
    5.0
    iconic location. the best tasting mcd ive had. the coke does not smell like chlorine and quarter pounders are fire. thank you owner and workers of this location 💪 wow, read all the bad reviews. maybe i got lucky bc my orders were on point. i drove through

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 1800 S Western Avenue, Los Angeles?

McDonald's is open daily from 4:30 AM to 3:30 AM the next day.

Does this McDonald's location offer drive-thru service?

Yes, the drive-thru is available every day from 4:30 AM to 3:30 AM the next day.