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McDonald's

3.7
(3551 reviews)

Business Details

1625 Wilshire Blvd, Los Angeles, CA
90017, United States
(213) 321-8398
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1625 Wilshire Blvd, Los Angeles, CA
90017, United States

Hours

Reviews

3.7
3,551 reviews
5 stars
1,603
4 stars
661
3 stars
527
2 stars
234
1 star
526

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several reviews highlighted unsanitary conditions, with dirty counters and restrooms being a common complaint.

Food Quality

While some customers enjoyed hot and fresh food, others received cold or poorly prepared items, leading to dissatisfaction.

Atmosphere

The restaurant's atmosphere was described as unwelcoming, with concerns about safety due to the surrounding area.

Positive Experiences

Despite the negative feedback, some customers praised friendly staff and quick service during busy times.
  • EH
    Ethan Harrison
    2 days ago
    1.0
    Don’t order form this location. Always a long line at the drive thru.
  • RU
    Ruben Umana
    3 days ago
    5.0
    Muy bien, excelente servicio y rapido y me gusta porque hablan mi español
  • TC
    Traci Canales
    Feb 19, 2026
    1.0
    This has happened 3 times now. I have ordered on the mobile app 20 minutes prior to reaching the location and still waited 10 minutes in the drive thru and 5 more minutes in a parking space for 2dz cookies. Absolutely ridiculous
  • RM
    Rosie M
    Feb 19, 2026
    5.0
    The food is always served hot, the kiosks are easy to use, the staff is friendly. Id give more than 5 stars for the service because I arrived at 9:55pm (I know, I'm annoying and should have come earlier) and the kind male manager allowed me in to order the $5 meal and Caramel Sundae. Thank You 👋🍔❤️🍦
  • NG
    Nataly Garcia
    Feb 17, 2026
    1.0
    As of 02/2026, this location has extremely poor service. The employees are rude and unprofessional. They never seem to have basic condiments available, and they’re constantly out of ice and drinks. No soft drinks, no smoothies, no frappes — almost nothing is available when you order. The cashier area is always unattended, and you literally have to flag someone down just to get acknowledged. When they finally come over, they look at you like you’re bothering them. On top of that, the restaurant feels unsanitary. The counters are dirty, the floors look unclean, and the overall atmosphere is not welcoming at all. Orders take forever, and when you finally receive your food, it’s often cold or thrown together carelessly. Management clearly needs to step in because this is not the standard you expect from McDonald’s. Very disappointing experience and I won’t be returning to this location.As of 02/26, this location has extremely poor service. The employees are rude and unprofessional. They never seem to have basic condiments available, and they’re constantly out of ice and drinks. No soft drinks, no smoothies, no frappes — almost nothing is available when you order. The cashier area is always unattended, and you literally have to flag someone down just to get acknowledged. When they finally come over, they look at you like you’re bothering them. On top of that, the restaurant feels unsanitary. The counters are dirty, the floors look unclean, and the overall atmosphere is not welcoming at all. Orders take forever, and when you finally receive your food, it’s often cold or thrown together carelessly. Management clearly needs to step in because this is not the standard you expect from McDonald’s. Very disappointing experience and I won’t be returning to this location.

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