McDonald's

3.6
1866 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1617 N Eastern Avenue, Los Angeles, CA
90063, United States

Hours

Reviews

3.6
1,866 reviews
5 stars
753
4 stars
359
3 stars
284
2 stars
140
1 star
330

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times for their orders, both in-store and at the drive-thru.

Order Accuracy

Many reviews highlighted issues with incorrect or incomplete orders, leading to customer frustration.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.

Customer Service

Feedback on staff behavior was mixed, with several customers mentioning rudeness and lack of attentiveness.

Food Quality

There were complaints about food quality, including cold or improperly prepared items, though some customers enjoyed their meals.
  • SS
    Shortie
    2 days ago
    4.0
    Good food. Drive thru is faster and nice employees working there from time to time although sometimes they past out more food than you ordered happened to my mom one time was waiting there for 10 minutes or so to get the right amount of food we ordered .
  • SS
    strawberrie s.
    5 days ago
    2.0
    the service is genuinely really bad for dine-in, mainly because this McDonald’s is structured horribly inside unlike other McDonald’s. the wooden panel wall by the register blocks the kitchen view of the line forming at the register. There are no avaliable utensils anywhere for us customers to get for ourselves. The young Caucasian girl was the only employee that was caring and attending to customers inside (that had already been waiting alone for several minutes) as well as curb-side pick up. I rarely care about fast-food restaurants, however, the poor management here led me to notice many flaws at this location.
  • KK
    Kazuya179
    Nov 7, 2025
    5.0
    The staff was friendly the food I ordered came quickly and was as expected. The restaurant was very clean and orderly
  • GB
    Georgina Bernal
    Nov 1, 2025
    1.0
    They have the worst customer service ever. Wait time is always long regardless of the time you go. Today it was beyond the wait time. The food was contaminated and unedible, there was hair mixed with the egg from the sandwich. Beyond disgusting. On top of that I usually ask for half lemonade half unsweet tea in a Lg size which come in a soft drink lg cup not a lg Mc Cafe cup. They argued differently and ended up giving the Mc Cafe cup. So it was a loss in my whole meal. I even stopped at another McDonalds to prove my point.
  • AS
    Atousa Shekiba
    Oct 29, 2025
    2.0
    The place was dirty, no customers but yet it took them almost 30 min for a few simple meal to make. I asked for a bag and she said no!!!

Frequently Asked Questions About McDonald's

What are the regular business hours of this McDonald's location?

The McDonald's at 1617 N Eastern Avenue, Los Angeles, CA is open from 7:00 AM to 9:00 PM Monday through Sunday, except Saturday when it is open 24 hours.

Does this McDonald's offer drive-thru service, and what are its hours?

Yes, this McDonald's offers drive-thru service. The hours are 4:30 AM to midnight on Monday to Wednesday, 4:30 AM to 4:00 AM (next day) on Thursday and Friday, 24 hours on Saturday, and 4:00 AM to midnight on Sunday.