McDonald's

3.6
2496 reviews
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Business Details

2020 W Olympic Blvd, Los Angeles, CA
90006, United States
(213) 389-4986
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2020 W Olympic Blvd, Los Angeles, CA
90006, United States

Hours

Reviews

3.6
2,496 reviews
5 stars
1,086
4 stars
438
3 stars
363
2 stars
192
1 star
417

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, long wait times, and issues with order accuracy, often citing understaffing as a contributing factor.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers praising individual employees while others criticized management for poor customer service.

Cleanliness

The restaurant was noted for being clean and well-maintained, although some reviews mentioned issues with cleanliness in the bathrooms and surrounding areas.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, including burnt coffee and incorrect orders.

Location Issues

The location's environment was described as rough, with visible homelessness affecting the dining experience, though the staff worked hard to maintain a welcoming atmosphere.
  • LM
    Luis b Munoz
    1 day ago
    1.0
    They got my order incorrect. Why pay all the money on add-ons if they just ignore it?im not about to drive all they way back there to ask them to fix it, Im already home. Plus i waited about 20 mins i. Drive thru just to get my order. Terrible location,I will not be going back there.
  • JS
    Jarod Schaner
    6 days ago
    1.0
    The service is Horrible they are Mean and I wish they had breakfast all day
  • MO
    Madelein Owen
    Nov 16, 2025
    1.0
    I got dragged in here to complete a survey and then they cancelled terminal payment once it cleared. Cashier was super rude.
  • TH
    Talaya Hernandez
    Nov 5, 2025
    1.0
    the last two times i’ve been here have been terrible. tonight i got some food and when i bit into the burger the meat was squishy and very raw. the other time i had to go to the emergency room due to a deluxe mccrispy being raw as well. i am 33 weeks pregnant and i will be filing a lawsuit for this time and the 27th of october , im surprised this location doesn’t care about food safety. i most likely will probably have to go back to an er again because my stomach is hurting very badly again and i’m having terrible cramping like the last time.
  • ST
    steph de la torre
    Oct 21, 2025
    2.0
    extremely understaffed location leading to long delays in order pick ups and poor quality in food. Coffee always tastes burnt. The guests always huddle around the order pick up which is frustrating and only causes more delays Always dissatisfied leaving this particular location but I guess that’s my bad for expecting anything out of a pico-union mcdonald’s 😵‍💫
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Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 2020 W Olympic Blvd?

McDonald's at 2020 W Olympic Blvd is open daily from 4:30 AM to 1:00 AM.

What are the delivery hours for this McDonald's location?

Delivery is available every day from 5:00 AM to 12:30 AM.