Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported rude and unprofessional staff, with many expressing dissatisfaction with the service received.
Food Quality
Several reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, leading to a negative dining experience.
Cleanliness
Many customers noted that the restaurant was dirty, with complaints about unsanitary conditions in the dining area and restrooms.
Order Accuracy
Customers frequently mentioned problems with order accuracy, including missing items and incorrect food preparation.
Customer Experience
Mixed feedback on the overall customer experience, with some praising friendly staff while others reported long wait times and poor service.
CL
christopher lee
2 days ago
2.0
What can you say about McDonald's? The foods are always consistent and they always say, "welcome to McDonald's...can I help you?"... But this time I didn't get any of that. I ordered 2 filet fish combo and the fries were cold and wilted & the fish sandwich was cold also which was very disappointing. I did ask for some new fries and they gave me some but with a dirty look. I didn't like that. I'm not going back to this McDonald's. But I do have a regular one that I go to all the time. Super nice people and fries and sandwiches are always hot!
JT
Joshua Tavra
2 days ago
5.0
This McDonald’s is definitely a busy location, and you can tell the team is working hard. Even though it gets loud, the workers stay attentive, you might just need to speak up a little. Since they’re constantly handling a high volume of orders, a bit of patience goes a long way. If you’re in a rush, this might not be the best stop, but if you’re dining in and want a solid meal, it works.
Cleanliness is about a 7/10 — not bad, but could be better. My fries were filled to the top and super fresh, which I appreciated. My McChicken was perfect and the nuggets weren’t burnt.
Heads up: this location does charge 10 cents per bag. Also, I noticed they served another guest their ranch in a ramekin-style cup, which caught me off guard, not sure if that’s a franchise thing or a corporate thing, but it was interesting to see.
Overall, good experience. I’ll come back again to update my review.
SA
Sophia Arch
Nov 15, 2025
4.0
The area is not nice. But the Mc Donald is just like every Mc Donald food. And clean inside.
DD
Dawn
Nov 7, 2025
2.0
The workers are very rude
MG
Marko Geisten
Oct 2, 2025
1.0
Avoid this establishment like the plague!! Came in for a simple cheeseburger and mcflurry, left with a container of almost liquid melted crap. The burger was subpar like the meat was burned and slightly rubbery in texture. I know McDonald's is in no way fine dinning, but it's just too pricey nowadays to be feed pigslop.(also came in at about 11am might just be bad staff during tht shift 🤷♂️)
What are the drive-thru operating hours at McDonald's on weekdays?
The drive-thru at McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.
Can I order McDonald's food for delivery and what are the delivery hours?
Yes, you can order delivery from McDonald's. Delivery hours are from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.
Does McDonald's offer mobile app ordering?
Yes, McDonald's offers mobile ordering through their official McDonald's App available on the Apple App Store and Google Play Store.
What payment options are accepted at McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
What services are available at this McDonald's location?
This McDonald's location offers Drive-Thru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi services.
Where is this McDonald's located?
The McDonald's is located at 1311 W Washington Blvd, Los Angeles, CA 90006, USA.
Are there any nearby places where I can visit after dining at McDonald's?
Yes, nearby places include Pico Union Vest Pocket Park, a nice park and concert venue, and Station Underground, a dance club and bar for entertainment.
Where can I find convenience stores or gas stations near McDonald's?
Nearby you can find a 7-Eleven convenience store and a Chevron gas station, both convenient for quick stops before or after your meal.
Are there automotive services around McDonald's?
Yes, there are several automotive services nearby including AutoZone, Pereira Auto Repair, Pep Boys Auto Parts & Service, and Hoover Tires for car parts and repairs.
Does McDonald's participate in any rewards or loyalty programs?
Yes, McDonald's offers the MyMcDonald's Rewards program where you can earn points for free food. More details are available on their website.