McDonald's

Reviews

• JR

  Jocelyn Rivera

  1 day ago
  1.0
  Bad service workers treat bad the customers the manager call me lazy because I place my order for curve side pick up change this workers please
• AS

  Allelina Solares

  Jan 3, 2026
  1.0
  El McDonald's que esta en la Hoover y Washington...es de lo peor...ya no vuelvo a ir ahi...un personal incopentente....te ven de pies a cabeza para atenderte....todos los empleados ahi...amontonados ..pasamos 20 minutos esperando.ahi en la.caja....y luego me dan las anburguesas sin salsas....no ketchup...no picante..nada ....cuando les pedí....espere a la cajera qué anda ayudando.a cocinar...y luego me las dio nada que aqui tiene ...muy mala atencion
• AS

  Andrea Sosa

  Dec 29, 2025
  1.0
  Más de 20 minutos en el drive thru alas.4.45 am hast las 5.09 y nadien tomo la orden ni si quiera estaban abierto por lobby y se supone que abren alas 4.30 am y esto es todos los dias .
• AG

  Alain Gonzalez

  Dec 13, 2025
  5.0
  Ricky at the drive thru was very polite and professional. He gave me some of the best customer service I’ve ever received at a McDonald’s. The team there is lucky to have him. Thank you Ricky!
• JJ

  Joy Joy

  Dec 8, 2025
  1.0
  They really do need to do a revamp of the professionalism and the courtesy and the employees here at McDonald's on Pico and Washington. If I was a secret shopper I would have given them a fail. If you have no customer service skills then you should not be working in a customer service job. If something that has to do solely with your company goes a ride, then your company needs to fix it. If I'm using your McDonald's app and it doesn't work, your response by a manager Evelyn should not be. You need to update your app and we can't fix it for you. That's completely unacceptable for a $2 McGriddle. Why are you the manager? What exactly is your purpose in being the manager? If all of your employees have blanket statements and don't know how to adapt, why are you even open. Half the things are not available. The orders are often wrong and you are in the corner of a major intersection. The owner, the proprietor the company at large is soiling its name with this very location. All of the other comments have said the same thing. The fact that there's a thousand other McDonald's I'm just going to have to go to other one. I knew that before I stopped here but again like most other people it was out of convenience. And I've been sitting here now for 20 minutes trying to rectify the situation that was told to me they can't help me.

Frequently Asked Questions About McDonald's