McDonald's

3.7
2120 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1311 W Washington Blvd, Los Angeles, CA
90006, United States

Hours

Reviews

3.7
2,120 reviews
5 stars
936
4 stars
433
3 stars
257
2 stars
141
1 star
353

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unprofessional staff, with many expressing dissatisfaction with the service received.

Food Quality

Several reviews highlighted issues with food quality, including cold, burnt, or incorrect orders, leading to a negative dining experience.

Cleanliness

Many customers noted that the restaurant was dirty, with complaints about unsanitary conditions in the dining area and restrooms.

Order Accuracy

Customers frequently mentioned problems with order accuracy, including missing items and incorrect food preparation.

Customer Experience

Mixed feedback on the overall customer experience, with some praising friendly staff while others reported long wait times and poor service.
  • CL
    christopher lee
    2 days ago
    2.0
    What can you say about McDonald's? The foods are always consistent and they always say, "welcome to McDonald's...can I help you?"... But this time I didn't get any of that. I ordered 2 filet fish combo and the fries were cold and wilted & the fish sandwich was cold also which was very disappointing. I did ask for some new fries and they gave me some but with a dirty look. I didn't like that. I'm not going back to this McDonald's. But I do have a regular one that I go to all the time. Super nice people and fries and sandwiches are always hot!
  • JT
    Joshua Tavra
    2 days ago
    5.0
    This McDonald’s is definitely a busy location, and you can tell the team is working hard. Even though it gets loud, the workers stay attentive, you might just need to speak up a little. Since they’re constantly handling a high volume of orders, a bit of patience goes a long way. If you’re in a rush, this might not be the best stop, but if you’re dining in and want a solid meal, it works. Cleanliness is about a 7/10 — not bad, but could be better. My fries were filled to the top and super fresh, which I appreciated. My McChicken was perfect and the nuggets weren’t burnt. Heads up: this location does charge 10 cents per bag. Also, I noticed they served another guest their ranch in a ramekin-style cup, which caught me off guard, not sure if that’s a franchise thing or a corporate thing, but it was interesting to see. Overall, good experience. I’ll come back again to update my review.
  • SA
    Sophia Arch
    Nov 15, 2025
    4.0
    The area is not nice. But the Mc Donald is just like every Mc Donald food. And clean inside.
  • DD
    Dawn
    Nov 7, 2025
    2.0
    The workers are very rude
  • MG
    Marko Geisten
    Oct 2, 2025
    1.0
    Avoid this establishment like the plague!! Came in for a simple cheeseburger and mcflurry, left with a container of almost liquid melted crap. The burger was subpar like the meat was burned and slightly rubbery in texture. I know McDonald's is in no way fine dinning, but it's just too pricey nowadays to be feed pigslop.(also came in at about 11am might just be bad staff during tht shift 🤷‍♂️)

Frequently Asked Questions About McDonald's

What are the drive-thru operating hours at McDonald's on weekdays?

The drive-thru at McDonald's is open from 4:00 AM to 11:00 PM Monday through Thursday, and from 6:00 AM to 11:00 PM on Friday.

Can I order McDonald's food for delivery and what are the delivery hours?

Yes, you can order delivery from McDonald's. Delivery hours are from 5:30 AM to 10:30 PM Monday through Thursday and Sunday, and until 11:30 PM on Friday and Saturday.