McDonald's

3.8
1640 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1210 S Soto St, Los Angeles, CA
90023, United States

Hours

Reviews

3.8
1,640 reviews
5 stars
771
4 stars
322
3 stars
215
2 stars
124
1 star
208

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff and long wait times, particularly in the drive-thru.

Cleanliness

Multiple reviews highlighted issues with cleanliness, including dirty tables and restrooms.

Order Accuracy

There were numerous complaints about incorrect orders and missing items, indicating a lack of attention to detail.

Food Quality

While some customers enjoyed the food, others noted a decline in quality and freshness.
  • MM
    Multi_kennelfrenchies
    4 days ago
    1.0
    Horrible drive through service. Really slow for a fast food place
  • YS
    Yvette Salazar
    Dec 20, 2025
    1.0
    I came through the drive thru. Awful. Took forever to order and get my food with just 2 cars in line. Took like 30 minutes. Understaffed
  • LC
    Luisa Chávez
    Dec 18, 2025
    2.0
    No dan las ordenes completas y tampoco los descuentos de la aplicacion
  • AO
    Alejandro Ortiz
    Dec 17, 2025
    1.0
    I was on my way to work and I wanted to order in the lobby. "Lupita" was working in the drive through. She didn't greet or welcome customers in the lobby. Instead, she gaved me a nasty look, a bad ass attitude; just because I asked if someone can help me with my order. The manager was late and he took my order. I asked for 2 sausage McMuffin and he corrected me because I wanted eggs but I didn't said it. However, he gave me the order without eggs. I know we have bad days at work but we have to be nice with customers or at least an smile can make a difference.
  • BU
    Brian Urrea
    Nov 30, 2025
    1.0
    They be taking forever on drive thru and even if you order online , gotta wait 50 minutes for your order ….

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1210 S Soto St, Los Angeles?

McDonald's is open daily with drive-thru hours from 4:30 AM to 11:30 PM on weekdays, extended to 12:30 AM on Fridays and Saturdays. Delivery is available from 5:00 AM to 10:30 PM on most days, extending to 11:30 PM on Fridays and Saturdays.

Does McDonald's offer drive-thru service?

Yes, McDonald's at this location offers a drive-thru service daily from 4:30 AM until 11:30 PM, or 12:30 AM on Fridays and Saturdays.