Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews mentioned that the food was often cold, stale, or not freshly prepared, leading to dissatisfaction.
Cleanliness
Some customers noted that the restaurant was clean, while others reported unsanitary conditions and unclean tables.
Drive-Thru Issues
Several customers experienced long wait times and confusion in the drive-thru, with some stating it was consistently slow.
Customer Experience
Overall, many customers expressed frustration with the lack of attention to customer care and order accuracy.
DD
DahSecohond
5 days ago
5.0
Warm like home
MC
Mary Carter
Feb 20, 2026
3.0
Messed up my order and shoved my items in a smal bag. And thlo make matters worse I paid for a bag.
CC
Camarion Cooke
Dec 24, 2025
5.0
waited in lane for 5-10min in drive thru and every still come blazing hot
EE
Eve Esq
Dec 7, 2025
1.0
Ordered on mobile, and parking took a long time to get the food. One of my family members said the food tasted old. Hmm?
LC
L coley
Nov 13, 2025
3.0
I swear man...I think they have a device that blocks the McDonald's app from working. The app works perfect all the way up into the drive thru..but as soon as u get to the actual window to use it. The app suddenly doesn't work. Then the rare times it does work, their system is down or not taking it. Smh never fails