Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.9
1,298 reviews
5 stars
648
4 stars
258
3 stars
179
2 stars
48
1 star
165
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised staff for being friendly and helpful, while others reported rude behavior and order inaccuracies.
Food Quality
Food quality is inconsistent; while some customers enjoyed fresh and hot items, others complained about cold, poorly prepared food.
Cleanliness
The restaurant is often noted for its cleanliness, particularly the bathrooms, although some reviews mentioned dirty conditions.
Order Accuracy
Frequent issues with order accuracy, with multiple customers reporting missing items or incorrect orders.
Speed of Service
Service speed varies significantly; some customers experienced quick service, while others faced long wait times and delays.
- AGAbdon GomezOct 22, 20255.0The two ladies were the sweetest and kindest, best customer service at a McDonald’s and working so hard! Deserve a raise!
- MRMatthew RossOct 20, 20252.0The fries were excellent! The burger didn't taste right and the diet Coke was all soda.
- SFSimon FaniOct 15, 20251.0Terrible customer service here at this location. They can’t get customer orders correct to save their life’s. Had to drive back 3 TIMES until it was right. Never going to this location again. Go up the street to Beverly glen and Santa Monica and get it done correct. Terrible!!!
- HAHidalit ArandaOct 4, 20253.0Ugh wouldn’t go out of my way to comback
- TMThomas MathewSep 30, 20251.0My experience at this McDonald's drive-thru was by far the worst I've ever had. The entire process was frustrating and slow from start to finish. First, I had to repeat my order code a ridiculous five times—three times at the voice box and another two times at the payment window. This is a complete failure of their system and a waste of the customer's time. After paying, I was forced to wait for nearly 15 minutes for my food without a single explanation or apology for the delay. When I finally received the bag, I discovered they had forgotten the ketchup cups that were part of my order. When I politely asked for a couple of ketchup packets, the employee at the window completely ignored me. I had to raise my voice just to be acknowledged. She then handed me a few packets without even making eye contact, shoving them into the bag with a terrible attitude. This location is consistently slow, but today's service reached a new low with the sheer incompetence and utter disregard for customers. I will be avoiding this specific McDonald's from now on.
Frequently Asked Questions About McDonald's
What are the regular in-store hours for McDonald's at 10611 W Pico Blvd, Los Angeles?
McDonald's is open Monday to Wednesday from 5:00 AM to 11:00 PM; Thursday to Saturday from 5:00 AM to midnight; and Sunday from 6:00 AM to 11:00 PM.
When is the drive-thru open at this McDonald's location?
The drive-thru operates Monday to Wednesday from 5:00 AM to 11:00 PM; Thursday to Saturday from 5:00 AM to midnight; and Sunday from 6:00 AM to 11:00 PM.
What are the delivery hours for this McDonald's?
Delivery is available Monday to Saturday from 5:00 AM to 9:30 PM, and Sunday from 6:00 AM to 9:30 PM.
What types of services does this McDonald's offer?
This McDonald's offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and free WiFi.
Which payment options are accepted at this McDonald's?
Accepted payment options include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Can I order McDonald's food online or via an app?
Yes, you can order online through their delivery URL or use the McDonald's App available on both iOS and Android platforms.
What is the address and contact number for this McDonald's location?
The McDonald's is located at 10611 W Pico Blvd, Los Angeles, CA 90064. The main phone number is +1 310-470-9919.
Are there any nearby fast food restaurants around McDonald's at 10611 W Pico Blvd?
Yes, nearby fast food options include another McDonald's, Subway, and Domino’s Pizza, which provide convenient alternatives or additional dining choices in the area.
What nearby services might be useful for fitness and wellness before or after visiting McDonald's?
Nearby you can find MedSlim Weight Loss and Train Three 10 gym for fitness, and Self Indulgence Day Spa for relaxation and massage therapy.
Are there any nearby shops or services for clothing alterations close to McDonald's?
Yes, Nicola's Tailoring & Alterations and Nicolas Alterations are nearby, offering sewing and alteration services for both women's and men's clothing.