McDonald's

3.6
2550 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
10623 Venice Blvd, Los Angeles, CA
90034, United States

Hours

Reviews

3.6
2,550 reviews
5 stars
1,038
4 stars
509
3 stars
373
2 stars
188
1 star
442

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food being stale, cold, or not fresh, with some even receiving moldy items.

Service Issues

Numerous reviews highlighted poor customer service, including long wait times, incorrect orders, and rude staff.

Cleanliness

Feedback indicated inconsistent cleanliness, with some areas reported as dirty while others were noted as clean.

Order Accuracy

Customers frequently experienced problems with incorrect orders and missing items, leading to frustration.

Drive-Thru Experience

The drive-thru service was often criticized for being slow and disorganized, with long wait times reported.
  • HB
    Hemang Behl
    Dec 22, 2025
    1.0
    Chicken tastes weird. Nuggets, fries and the burger felt stale. I would rather go to In-N-Out.
  • DP
    Deborah Bradley Pittman
    Dec 7, 2025
    3.0
    Not good I asked for Hot fresh food, was not given that fries were not at even slighty warm nuggets not at all. Told employee said they just came out the fryer, told him not these, he gave me some Hot fries but the nuggets tasted old and were not hot. Should have given them back too. I always asked for my food to be fresh and hot.
  • RD
    Robert Douglass
    Dec 6, 2025
    1.0
    Consistently gets orders wrongs, and absurd amount, always check order from here, for example you order a sausage McMuffin there will be no sausage, or missing items in general.
  • DV
    Domo Vallejo
    Dec 5, 2025
    1.0
    Waited for 10 mins for someone to tell me to go to the next window. Went to next window and waited for 19 more mins and food turned out cold and my drink was bland with no ice that was melted down. Ilene has the worst customer service
  • NP
    Nicole Palacios
    Nov 16, 2025
    1.0
    Just moved and disappointed this is my local McDonald’s. The drive thru was unnecessarily slow. Not due to a lot of cars. Just long gaps in time between each one moving. When I finally made it to the ordering after 7 min, it took another 40 seconds to be greeted. That just proved the staff is either being lazy or they are understaffed which is even worse. Do better.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 10623 Venice Blvd, Los Angeles?

This McDonald's location is open 24 hours a day, 7 days a week.

Is there a drive-thru service available at this McDonald's?

Yes, McDonald's at 10623 Venice Blvd offers a drive-thru service 24/7.