Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,717 reviews
5 stars
1,126
4 stars
502
3 stars
392
2 stars
160
1 star
537
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, with staff being rude, unresponsive, and neglectful of orders.
Cleanliness
Several customers reported unsanitary conditions, particularly in restrooms and dining areas.
Order Accuracy
Many customers experienced issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Speed of Service
Customers frequently complained about long wait times, both in the drive-thru and for in-store orders.
Food Quality
While some reviews praised the food, others noted issues with freshness and incorrect items being served.
- DDDemiDec 27, 20251.0Went there to go get some breakfast had to use restroom I saw the employee leave the bathroom without washing his hands then I went to go wash my hands and I see why he didn't wash his hands there was no soap I thought he was going to come back and put soap in the bathroom going to wash his hands nope he just went back to the kitchen. never coming to this McDonald's again I wouldnt recommend you either but to each its own
- CDCristina DenizDec 17, 20251.0This place has the worst customer service ever. They ignore you straight to your face. You ask for ranch and you even make eye contact and still act like they didn’t hear you . Not once but twice and then you wait there for 5 more minutes just for ranch. It wasn’t even a full house. Really disrespectful people.
- VVvictor vargasDec 17, 20254.0Morning crew is super nice Restaurant is nice and quiet chill had a good breakfast here
- KSKarl SmithDec 16, 20252.0Placed mobile order from outside of store for 1 iced coffee. Went inside to pick it up. Manager couldn't find my order and continued to assist other customers. Female worker overheard and took care of me after waiting 20 minutes. Manager was useless and to the female worker: thank you for stepping up when the manager didn't.
- BWBrandon WaltersDec 6, 20251.0I kinda figured since because its LA that it would suck here, and yep, it does. Got here and workers ignore customers, and tables were all dirty, and I mean food and stuff all over. When I asked if we could have our tables cleaned I was straight up told no. Wife literally went to another worker and had to ask for a rag and spray so we could clean our tables ourselves......
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 10451 Santa Monica Blvd, Los Angeles?
McDonald's at this location is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services including same-day and no-contact delivery, available 24/7 every day.
Is there a drive-thru service available and when is it open?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location have WiFi and other services?
Yes, this location offers services such as DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Rosalinas blog (an American and burger restaurant), Carmine's Restaurant and Bar (Italian restaurant and bar), and The Artist Collective (a dance school and amusement park).
Are there any convenient transportation services near McDonald's at 10451 Santa Monica Blvd?
Yes, LAX Limousine Service is nearby, providing limo and airport shuttle services that can help you get to and from McDonald's easily.
Can I combine a visit to this McDonald's with a fitness or wellness activity nearby?
Yes, Sky Yoga L.A., a yoga studio offering holistic services, and LA Sports & Spine, a gym and physical therapy center, are located close by for your wellness needs.