Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,694 reviews
5 stars
1,118
4 stars
499
3 stars
390
2 stars
156
1 star
531
What are people saying?
AI-generated from recent customer reviews
Service Quality
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in restrooms and dining areas.
Order Accuracy
Many customers experienced issues with missing items, incorrect orders, and lack of attention to detail.
Food Quality
While some customers praised the food quality, others reported issues with freshness and temperature.
Customer Experience
Overall, the customer experience was mixed, with some positive interactions noted, but many complaints about service and order fulfillment.
- PNPatricia Noriega5 days ago5.0I had a great experience at McDonald’s today. Because I’m allergic to wheat, it can be hard to find something I can eat, but I was able to order two hash browns and two sausage patties and make a hash brown,sausage sandwich. It was delicious, and I was so grateful that my son and I could both enjoy a meal together. Thank you, McDonald’s, for serving us and for all the years you’ve served millions of people.
- CLCar LlcNov 9, 20251.0Night manager is rude and nasty. I believe she might be racist. She ignores customers and asks like she doesn’t see people. Doesn’t want to help anybody and talks smack about the customers in Spanish with the other employees. I’m Hispanic and listened to her talk about someone who she knew couldn’t understand. There was a younger man who was working very hard and should be given a raise. He smiles and was very nice the whole time. But the manager here’s is lazy and should be replaced
- AAAleksandrOct 28, 20251.0The dumbest employees of all Mc. They don't include napkins or the ordered cutlery with my order. Instead of a hot latte, they poured me a glass of hot water. The restrooms are filthy and unsanitary.
- NNNatalieOct 27, 20251.0this is the worst McDonald’s I’ve ever been to. I don’t even leave reviews but this was genuinely the worst experience. we waited in the drive through for over twenty (20) minutes, mind you, we were the only car in the drive through. once they finally opened the window they were so so so rude and slammed it in our face. better yet, when we finally got our food, our order was wrong and completely cold. and they charged us wrong, twice! do not come here. I thought this was supposed to be fast food😭 more like slow food
- CDCHAR DOMOct 20, 20252.0Drive thru order, few times they forget ketchups even if asked for, they don't thoroughly chec the orders you paid for. I ordered and paid for extra sausage and even asked after they handed if its in there and she confirmed everything even the ketchups. They know everyone is rushing can'tcheck thru all. Found out missing when i opened it. Almost threw it away. Someone should double check if its a complete order, give even if we don't ask for jetchups,,utensils,napkins. Make sure your coffe is hot fresh brewed ,all the time in the morning and sometimes night. Its a good habit in making customers happy.
Frequently Asked Questions About McDonald's
What are the operating hours of McDonald's at 10451 Santa Monica Blvd, Los Angeles?
McDonald's at this location is open 24 hours a day, every day of the week.
Does this McDonald's offer delivery services and what are the delivery hours?
Yes, McDonald's offers delivery services including same-day and no-contact delivery, available 24/7 every day.
Is there a drive-thru service available and when is it open?
Yes, the drive-thru is open 24 hours a day, seven days a week.
What payment methods are accepted at this McDonald's?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Can I order McDonald's food through a mobile app?
Yes, you can order through the McDonald's App available on Apple App Store and Google Play Store.
Where can I find the full menu for McDonald's at this location?
The full menu is available online at https://www.mcdonalds.com/us/en-us/full-menu.html.
Does this McDonald's location have WiFi and other services?
Yes, this location offers services such as DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
What are some nearby places I can visit before or after dining at McDonald's?
Nearby places include Rosalinas blog (an American and burger restaurant), Carmine's Restaurant and Bar (Italian restaurant and bar), and The Artist Collective (a dance school and amusement park).
Are there any convenient transportation services near McDonald's at 10451 Santa Monica Blvd?
Yes, LAX Limousine Service is nearby, providing limo and airport shuttle services that can help you get to and from McDonald's easily.
Can I combine a visit to this McDonald's with a fitness or wellness activity nearby?
Yes, Sky Yoga L.A., a yoga studio offering holistic services, and LA Sports & Spine, a gym and physical therapy center, are located close by for your wellness needs.