Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted extremely poor customer service, with staff being described as rude, unhelpful, and unprofessional.
Food Quality
Many customers reported receiving cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.
Cleanliness
The restaurant was frequently described as dirty and unkempt, with reports of unsanitary conditions and a presence of homeless individuals.
Order Accuracy
A significant number of reviews mentioned issues with order accuracy, including missing items and incorrect orders.
Atmosphere
The atmosphere was noted to be unpleasant due to the presence of homeless individuals and a lack of attentive service.
FR
Frank Rodriguez
6 days ago
5.0
Excelente 👌
DM
douglas mena
Nov 9, 2025
2.0
Siempre me falta una hamburguesa cuando voy a comprar a este restaurante o alguna casa hoy me hizo falta una vas a reclamar y te atienden mal también muchas veces la atención al cliente es mala
LR
Lamar Rains
Oct 31, 2025
1.0
Cold food order was wrong waited for 30 minutes in drive thru don’t waste your time and money
MC
Mirna Cardona
Oct 24, 2025
1.0
Bad costumer service I asked for BBQ the guy just ignore and walked away they have people that attend with good attitude
BB
Brandon
Oct 15, 2025
1.0
Self check out kiosk was off and they didn't want to wipe front counter. And I also saw seed on front counter and told worker and said would get but didn't lost my appetite.
What are the operating hours of this McDonald's location?
This McDonald's is open 24 hours a day, 7 days a week.
Is there a drive-thru available at this McDonald's, and what are its hours?
Yes, there is a drive-thru open 24/7 every day of the week.
Does this McDonald's offer delivery services?
Yes, delivery service is available 24/7 with options including same-day and no-contact delivery.
How can I place an order online or through an app?
You can order online via the delivery URL or use the McDonald's App available on iOS and Android for convenient ordering.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have free WiFi?
Yes, free WiFi is available for customers at this McDonald's.
What types of menu items does this McDonald's offer?
This McDonald's serves a variety of menu options including breakfast items, burgers, sandwiches, coffee, ice cream, and frozen yogurt made with quality ingredients.
What nearby fast food restaurants are located close to this McDonald's?
Nearby fast food options include Chick-fil-A, Burger King, Taco Bell, Easy Street Burgers, Dave's Hot Chicken, Smash Bros Burgers & Fries, and another McDonald's.
Are there any nearby places of interest customers can visit before or after dining at McDonald's?
Yes, customers can visit nearby spots such as The Lodge art gallery, Santa Monica Pier beach and tours, and local shops like Crystals.com gift shop and Anita's Beauty Salon.
How can nearby transit or landmarks help customers find this McDonald's?
Located at 1007 Northwestern Avenue in Los Angeles, customers can use nearby well-known locations like Santa Monica Pier or local businesses such as Smart & Final Extra or Elevate Global to navigate their way easily to McDonald's.